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Best service of any app we have. Very responsive support, and fast responses. They've even made custom adjustments personally for our needs. We'd give then 10 stars if we could. Excellent.
Brilliant app to link our Shopify store to Amazon. The support is the best thing about Salestio, any slight issue or question on how to do something within the app and we've had response same day with all the information you need. Would highly recommend to anyone!
Nadia has been extremely helpful is answering all my questions and getting everything set up properly. We are very happy with the communication and support from the team! Excellent App.
Been using the app for a while but too many errors and glitches. Products not updating unless I go into the app. Orders not always importing. Have to reconnect a lot to make things work. Can't link items easily if they don't have matching skus
Thank you for updating your review. We’re sorry to hear that not everything works well for you.
As we explained during our discussions, for correct and automatic order import it’s important to upload SKU mapping, it connects SKUs between your marketplace items and your store items, so linking works even when SKUs don’t match.
Also, please check your account health: sometimes Amazon/eBay requires re-connection, and unfortunately it’s outside of our control.
Part of the order import issues last month were related to a Shopify incident (published on their status page), and we rolled out a faster retry mechanism to reduce the impact.
If any issues were related to the app functionality, we acknowledged and resolved them in a timely manner.
We truly appreciate your time and feedback, and we wish you all the best with your business. If you decide to give Salestio another chance, please let us know, we’ll be happy to help.
Regards,
Alex
Salestio have been great throughout the process of Amazon Intergration.
Nadia has taken time out to help me all the way.
I could not recommend this company anymore and they deserve more than 5 stars.
Thanks again,
Steve
The app is probably good if you start everything from scratch. It doesn't handle migrating existing listings on ebay very well. Therefore, I stop using it because of that and it caused so many unhappy customers when they order out of stock products because the listings are not updated. The concept of selling lists might leave you with duplicate listings of a same product. It's hard to know which listing is from which selling list and that makes the manual problem solving process even more difficult. Nevertheless, support is good and timely.
Our company is working with Salestio from long time and we can say that it's a great app.
We can work easily our stocks, prices, manage our orders, discounts, sales...
We have two Amazon accounts and two Shopify online shops and we work with Salestio in both.
We high recommend to everyone that want to work easy and fast to integrate Salestio in the shopify shop.
And the best to us is the Customer Support. Wonderful attention with solutions and fast reply.
So try it and you will be right!!
Thank you for your kind words and strong recommendation. We're thrilled to hear that Salestio has been instrumental in managing your stocks, prices, orders, and more across multiple platforms. Your satisfaction is our top priority, and we're glad our customer support has met your expectations. We look forward to continuing to serve your business needs. If you ever need assistance, don't hesitate to reach out.
Fantastic app with stellar support, they will work with you to get it working ASAP. You won't be able to find another marketplace app that allows Salestio's level of functionality.
Hemos utilizado esta aplicación para vincular nuestros productos de Shopify a Amazon y aunque al principio tuvimos algunos problemas, una vez la cuenta de Amazon estuvo depurada, Salestio trabaja perfectamente actualizando en Amazon los precios y los stocks de los productos que queremos. También nos gustaría resaltar la magnífica atención al cliente que ofrece la aplicación que nos ha ido ayudando y guiando para resolver los diferentes problemas o errores que han ido surgiendo. Estamos muy satisfechos con el resultado de la aplicación en nuestro negocio y lo recomendamos a cualquiera que desee ahorrar tiempo y dinero con las actualizaciones de los stocks y los precios de los productos de Amazon.
We have been using Salestio for over six months now, having transitioned from both Inkfrog and Codisto (now eBay for Shopify). While both platforms are excellent, Salestio proved to be the ideal solution for managing our complex metafields.
The Salestio support team has been incredibly helpful throughout the integration process. Their dedication and willingness to assist have instilled great confidence in their commitment to our business growth. For that reason, we wholeheartedly endorse and recommend Salestio.
It's a powerful platform, and while the initial setup requires some technical understanding, once configured, it operates seamlessly. Salestio offers a truly impressive solution for managing sales across multiple platforms.