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We migrated from another multi-channel selling app to Salestio in early 2022, and we're happy about this decision after nearly one year of experience!
We connected our Amazon stores in multiple countries to Salestio, this worked out normally.
Due to the special conditions and requirements in our store, we faced a few issues during onboarding.
Thanks for the extra work and system fine-tuning by the Salestio team, these issues are fixed accordingly.
The team at Salestio is highly responsive and always available to answer any questions we have.
Special thanks to Oleksandr Krotiuk, who answered 150+ questions patiently and professionally for our successful onboarding!
Salestio interface is user-friendly, with a modern design that is easy to work with.
There's a monthly system update in Salestio that brings dozens of new features and bug fixes regularly.
We're confident that Salestio will become more powerful and support more marketplaces!
Overall, Salestio is a promising tool that we would highly recommend to anyone looking to streamline their online sales from multiple sales channels such as Amazon, eBay and Etsy.
Thank you for the great review! We're thrilled to hear Salestio has been a perfect fit for you.
Please let us know if you will need any additional help.
Best,
Alex, Salestio Team
The platform is easy to set up, however I had a few difficulties trying to set it up correctly. I'm been speaking to the amazing team to help me set it up, they have been soooo helpful, by sending me videos and even taking over the platform and linking up some products. After communicating with them, i'm finding it easy to set up the rest of the products. The quick to reply, efficient & really make sure they do there best to fix the problem! Thank you team!
We are really satisfied with the Salestio customer spoort!
We had a problem with the app, which was fixed within a few emails and a few hours. Incidentally, not during normal working hours, but in the evening hours! So very good work and very good support!
Thanks for your kind words! We're glad we could resolve your issue quickly. Our team is always here to help!
Best Regards,
Alex from the Salestio Team
We are using Salestio to connect Shopify to our eBay account. The support I have received is amazing with personal assistance when needed including video calling and screen sharing. I now have many products setup and am using the interface. It's working great. Once setup the management is way easier than the old native shopify integration. Well done Sales.io team (many thanks to Nadia also, who provided great support)
Gute Integration verschiedener Marketplaces. Die Einrichtung ist etwas kniffelig, aber der Support ist sehr schnell, effizient u. vor allem persönlich!
Very smooth setup and configuration, intuitive interface with all relevant data. Synch Shopify--Amazon works seamless, orders get automatically imported within less than a minute.
Erst hatten wir das Problem dass es nicht funktioniert hat der Kundenservice hat sich ins Zeug gelegt und hat uns bei unserem Problem geholfen auf weitere problemlose Lösungen in Zukunft
The best support we did ever get from an app developer. We had several problems connecting our products, but the team is trying hard to fix these bugs. Thank you!
The app helped us sync orders from Amazon to Shopify. It also sends the tracking information back from Shopify to Amazon which is very helpful. The support is great and they helped us solve all of our issues, moreover they reply to our emails very quickly. So if you are looking for an app to sync orders between Amazon and Shopify, then I highly advice to try this one out. Lastly it also works for all of the marketplaces on Amazon.
Let me start by saying I am not a techie. I know enough to get myself into trouble, but not enough to get out of it...LOL. I am starting to get the hang of the sequence that things have to be done. But above all, customer service is top notch. They are always there to bail me out of whatever it is I have done or not done. There is a time delay because of them being across the pond, but a message is always there same day or next day. Always ready to help and not putting the blame anywhere...I really appreciate that.
Thank you for sharing your experience with our app and team. We understand the challenges that come with learning new apps and technology, and we're always here to assist you.
If you have any questions, please don't hesitate to reach out to our support.
Thank you for your feedback. We're glad our customer service has been helpful. Your patience and understanding with the time difference is appreciated. We're here to assist you as you navigate our app.