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Really impressed so far. We have integrated with Amazon and Ebay and those have both been absolutely seamless, orders came in with no in issues at all. We have tried 3rd party shopify integration apps previously with decidely mixed results, the Salestio experience has been a revelation. There is always room for improvement, in our case around notes and note_attributes for channel order_ids, developer is really responsive and has been discussing what is required.
One area for improvement for us would be Amazon Customisation orders, again the developer is engaged on this and hopefully we can collaborate on a solution.
We are using the app for more than half a year and I can say they are adding features regularly and are very responsive to the issues and bugs we are facing. Overall I would recommend and we look forward to working with them.
Thank you for sharing your kind words! If you have any questions or need help, don't hesitate to contact us.
I had several issues trying to link my shopify and amazon stores. The team at Salestio was very helpful and worked with me to get everything updated.
Great customer service and support, well done guys. The app itself has free plan as well, many apps with the same functionality don't have free plan or pay as you go plan.
The platform is easy to set up, however I had a few difficulties trying to set it up correctly. I'm been speaking to the amazing team to help me set it up, they have been soooo helpful, by sending me videos and even taking over the platform and linking up some products. After communicating with them, i'm finding it easy to set up the rest of the products. The quick to reply, efficient & really make sure they do there best to fix the problem! Thank you team!
We are using Salestio to connect Shopify to our eBay account. The support I have received is amazing with personal assistance when needed including video calling and screen sharing. I now have many products setup and am using the interface. It's working great. Once setup the management is way easier than the old native shopify integration. Well done Sales.io team (many thanks to Nadia also, who provided great support)
Very smooth setup and configuration, intuitive interface with all relevant data. Synch Shopify--Amazon works seamless, orders get automatically imported within less than a minute.
Erst hatten wir das Problem dass es nicht funktioniert hat der Kundenservice hat sich ins Zeug gelegt und hat uns bei unserem Problem geholfen auf weitere problemlose Lösungen in Zukunft
The best support we did ever get from an app developer. We had several problems connecting our products, but the team is trying hard to fix these bugs. Thank you!
Let me start by saying I am not a techie. I know enough to get myself into trouble, but not enough to get out of it...LOL. I am starting to get the hang of the sequence that things have to be done. But above all, customer service is top notch. They are always there to bail me out of whatever it is I have done or not done. There is a time delay because of them being across the pond, but a message is always there same day or next day. Always ready to help and not putting the blame anywhere...I really appreciate that.
Thank you for sharing your experience with our app and team. We understand the challenges that come with learning new apps and technology, and we're always here to assist you.
If you have any questions, please don't hesitate to reach out to our support.
Thank you for your feedback. We're glad our customer service has been helpful. Your patience and understanding with the time difference is appreciated. We're here to assist you as you navigate our app.