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Salestio is now a critical part of growing my business and I've come to rely on it within a short period of time. There's been a few teething issues, but the support team have been outstanding by replying very quickly and deploying fixes within 24 hours. Overall I would recommend and I look forward to exploring the eBay functionality when they add it.
Perfect app for amazon marketplace integration - great support included!
Thank you so much for your kind feedback :) Please contact us if we can be of any assistance.
We have had the best experience with Salestio and their support team. It's an amazing app that allows you to expand your shopify store to these market places. Straight away we saw additional sales come through. But what I can't rave enough about is their service team, especially Nadia - we were able to set up a video call with them directly and they have assisted with all our email & questions. They have really gone above and beyond to help with this integration. Thank you so much Nadia and team, we couldn't have done this without you.
Salestio has been a game-changer for our Shopify store, seamlessly integrating our eBay and Amazon channels. Their exceptional support team responds quickly with comprehensive answers, making the transition smooth and hassle-free. With Salestio, managing multiple sales channels is a breeze, allowing us to focus on growing our business. Highly recommended!
Thank you very much for your detailed feedback. Meeting our cusomers expectations is a top prioriy for us. We are happy to help if any oher questions appear
Great App Awesome help from the team! This app is so far better than most of the apps I have previously used that does the same job.
Efficient E-commerce Management with Salestio
I purchased the e-commerce tool called Salestio and I am really satisfied with it. It allowed me to sell my products on global marketplaces such as Amazon and eBay, and made it easier for me to manage all my orders from one platform. It offers many features such as product synchronization, order management, and pricing strategies.
The biggest advantage for me was the time and effort saved thanks to the automated e-commerce operations. Additionally, it was very helpful in synchronizing our stock levels across all marketplaces. It allowed me to provide my customers with a seamless shopping experience and helped me to generate more sales.
I highly recommend it!
Ich habe meine gesamte Integration schnell durchgeführt. Alles war sehr einfach für mich. Der Support hat mir schnell Informationen zu einigen Problemen gegeben, die ich nicht lösen konnte.
This product does exactly what it says on the tin. As we can not integrate with Amazon with Shopify as we don't sell in USD we first tried Codisto, but this was extremely complicated. We then came across Salestio which is new on the app store and thought we would give it a try. The integration is seamless with instant updates when orders come in through Amazon to our online store, adding and removing products by collection or individually is a breeze, I can't recommend this app highly enough. Keep up the good work guys, this is one customer who wont be going anywhere!
If you were looking for a smooth transition from the original ebay app, then this isn't it... First up, as others have said, the interface is very confusing and you have lots of "profiles" to create before you can list anything. Errors get thrown up all the time due to missing information hidden deep in a profile somewhere. The biggest problem for us is it only works on either product types or collections, not individual products. For us, it's impossible to have a collection or type that matches even ebay's minimum required item specifics (e.g. our collections have both new and used items but ebay need to know which) In order to list anything we're having to create a new manual collection, usually with only a handful of items. Then create a profile for that collection, then we can list it. This app would be so much better if it worked like the old ebay app and stored the ebay requirements per product and did away with all the complex profiles. The second problem is the link between this app and the Shopify database seems very slow to update. Changing stock levels or prices by metafields seems to take at least half a day before it shows in this app. (Even forcing Salestio to do a metafield refresh doesn't seem to speed things up)
The support is good though and quick to respond. I'm sure all these companies have seen a huge increase in customers since the demise of the ebay app and hopefully they will invest in the development of their apps and they will continue to get better.
Update from 17 Feb: Our team added the possibility to adjust creation data for individual items inside Selling List.
More details in our documentation — https://docs.salest.io/article/294-listing-creation-data-in-the-selling-list-ebay
Such functionality speedup process of exporting products with different configurations.
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Dear Customer,
Thank you a lot for your feedback on our application. This means a lot to us.
Our team already starts working on improvements for the listing creation flow.
Please feel free to reach our support if you have any other suggestions.
The stock update should work instantly with shopify webhook handling. We will be happy to check your installation additional for the reason of the stock update delay.
Delay with metafields related to the architecture of this feature in Shopify, we are currently investigating a possible way for improvement on this part.
Regards
Alex
This app is exactly what I was looking for and what I needed.. I researched for weeks to find the right app and based on my needs and budget this seemed like the best option and it was!
The support staff are honestly second to none, I've had multiple long video calls with Nadia who has done her best to help me get set up and teach me the app, and they are super open to adding needed functionality based on your needs. This app is great now in its early stages, I can only imagine how great it will be as they continue. They are very courteous and helpful and i will be sticking with them as I know they are striving for a stellar product and I'm here for it!
Thank you to Nadia and all at Salestio!!
Thank you for your wonderful feedback. We're delighted to hear that Salestio is exactly what you were looking for and that our support staff, especially Nadia, has been able to assist you effectively. We're committed to continuously improving our app based on user needs, and your endorsement means a lot to us. We look forward to supporting your business as we grow together.