Recensioner (85)

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 85 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 4 % av omdömena har 2 stjärnor
  • 7 % av omdömena har 1 stjärnor
20 januari 2024

The app extension is not the easiest to use but they do have a lot of written how-to guides to help. It would be nice to have some video help but setting up an appointment with someone for specific help was easy and incredibly helpful! Nadia was the best!

The Festiva Store
USA
5 dagar användning av appen
Jetlic svarade 22 januari 2024

Thank you for sharing the positive review.
Your suggestion on the videos is very valuable. There are video tutorials on our YouTube channel. We will ensure to add even more. Please contact us if you need any assistance. We will help 😉

24 september 2022

Salestio did in minutes what I've been trying to do for days! It uploaded my Shopify inventory to Amazon in minutes.

Viking Girl Clothing Company
USA
4 dagar användning av appen
2 november 2022

Great customer support, we had a few questions and got a reply very quickly by email. We got all our orders synced quickly. Thank you!

Finnishfoods
Finland
4 dagar användning av appen
25 februari 2024

TERRIBLE !!!

Cross the Country Inc
USA
En dag användning av appen
31 januari 2023

A good platform like this is a great opportunity for everyone.so far shopping with amazon has been a wonderful experience talking about the customer service and the logistic area they have been making our delivery so easy and fast for our customer to have their product right in front of their house in just by the clap of hand.

Creative mind
Storbritannien
2 dagar användning av appen
27 januari 2023

If you were looking for a smooth transition from the original ebay app, then this isn't it... First up, as others have said, the interface is very confusing and you have lots of "profiles" to create before you can list anything. Errors get thrown up all the time due to missing information hidden deep in a profile somewhere. The biggest problem for us is it only works on either product types or collections, not individual products. For us, it's impossible to have a collection or type that matches even ebay's minimum required item specifics (e.g. our collections have both new and used items but ebay need to know which) In order to list anything we're having to create a new manual collection, usually with only a handful of items. Then create a profile for that collection, then we can list it. This app would be so much better if it worked like the old ebay app and stored the ebay requirements per product and did away with all the complex profiles. The second problem is the link between this app and the Shopify database seems very slow to update. Changing stock levels or prices by metafields seems to take at least half a day before it shows in this app. (Even forcing Salestio to do a metafield refresh doesn't seem to speed things up)
The support is good though and quick to respond. I'm sure all these companies have seen a huge increase in customers since the demise of the ebay app and hopefully they will invest in the development of their apps and they will continue to get better.

HobbyTrax
Storbritannien
Ungefär 2 månader användning av appen
Jetlic svarade 31 januari 2023

Update from 17 Feb: Our team added the possibility to adjust creation data for individual items inside Selling List.
More details in our documentation — https://docs.salest.io/article/294-listing-creation-data-in-the-selling-list-ebay
Such functionality speedup process of exporting products with different configurations.

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Dear Customer,

Thank you a lot for your feedback on our application. This means a lot to us.
Our team already starts working on improvements for the listing creation flow.
Please feel free to reach our support if you have any other suggestions.

The stock update should work instantly with shopify webhook handling. We will be happy to check your installation additional for the reason of the stock update delay.

Delay with metafields related to the architecture of this feature in Shopify, we are currently investigating a possible way for improvement on this part.

Regards
Alex

24 mars 2023

I tried multiple integration apps, and this one was the easiest by far to configure, and works great!

Geek Tech Supply
USA
2 dagar användning av appen
27 februari 2022

would not let me link my amazon account, just gave an error. i'm not able to fully test this app if it wont even let me link to amazon.

VampireFreaks
USA
23 dagar användning av appen
Jetlic svarade 27 februari 2022

Dear VampireFreaks, I am very sorry for the experience you had with our app.

Could you please reach our support with this issue?

We will try to help you. In most cases, this happens when an amazon account is not yet fully verified or doesn't have a professional package (amazon requirments).

Hope this issue will be resolved soon as you will have the possibility to fully check our app.

Regards
Alex from Salestio Team

Redigerat 7 januari 2023

Customer support is very helpful and responsive. Unfortunately the app is just very complicated to setup. Very nice interface, but every time we turn around something else isn't working and though we get a helpful response from support, the solution is always some random thing we must do which is unintuitive.

No time for headaches so I decided to try something else. That said, I have to reiterate that their support is top notch. If you have your products organized the way their app needs and have some time to fiddle, it's a really well-designed app with great support.

Tokullectibles
USA
6 dagar användning av appen
Jetlic svarade 6 januari 2023

Dear valued customer,

We apologize for the negative experience you had while using our application. We truly value your feedback and will use it to continuously improve our service.

In order to use our application, it is necessary that your Shopify products have unique SKU codes. These codes are used by Salestio for synchronization and order importing.

Additionally, our app uses the Trading API, which allows merchants to update their listings directly through eBay's user interface and provides extra configuration options not available through the Inventory API used by the Shopify eBay app. Unfortunately, items created through the Inventory API cannot be modified or updated through the Trading API, which may have caused the errors you experienced.

If you would like to give our app another try, we would be happy to recreate your eBay listings for you. Please don't hesitate to reach out if you have any further questions or concerns.

23 juni 2021

This App and the support they give is worthless. Their 5 star reviews are probably from employees. After 4 days I deleted the App. Absolutely useless and it shouldn't be on Shopify at all.

David's Brand
USA
4 dagar användning av appen
Jetlic svarade 24 juni 2021

Thank you for sharing your feedback. It will help us do better.
We are truly sorry to hear about your frustrating experience.
We checked your installation and discovered that you did not add your Amazon account to our app. According to the provided screenshots, you used some other app.
As stated before, we will do our best to assist you if you decide to give us another chance.
We look forward to hearing from you soon.