Amazon, eBay, Etsy — Salestio

Great customer support, we had a few questions and got a reply very quickly by email. We got all our orders synced quickly. Thank you!

A good platform like this is a great opportunity for everyone.so far shopping with amazon has been a wonderful experience talking about the customer service and the logistic area they have been making our delivery so easy and fast for our customer to have their product right in front of their house in just by the clap of hand.

If you were looking for a smooth transition from the original ebay app, then this isn't it... First up, as others have said, the interface is very confusing and you have lots of "profiles" to create before you can list anything. Errors get thrown up all the time due to missing information hidden deep in a profile somewhere. The biggest problem for us is it only works on either product types or collections, not individual products. For us, it's impossible to have a collection or type that matches even ebay's minimum required item specifics (e.g. our collections have both new and used items but ebay need to know which) In order to list anything we're having to create a new manual collection, usually with only a handful of items. Then create a profile for that collection, then we can list it. This app would be so much better if it worked like the old ebay app and stored the ebay requirements per product and did away with all the complex profiles. The second problem is the link between this app and the Shopify database seems very slow to update. Changing stock levels or prices by metafields seems to take at least half a day before it shows in this app. (Even forcing Salestio to do a metafield refresh doesn't seem to speed things up)
The support is good though and quick to respond. I'm sure all these companies have seen a huge increase in customers since the demise of the ebay app and hopefully they will invest in the development of their apps and they will continue to get better.

I tried multiple integration apps, and this one was the easiest by far to configure, and works great!

would not let me link my amazon account, just gave an error. i'm not able to fully test this app if it wont even let me link to amazon.

Customer support is very helpful and responsive. Unfortunately the app is just very complicated to setup. Very nice interface, but every time we turn around something else isn't working and though we get a helpful response from support, the solution is always some random thing we must do which is unintuitive.

No time for headaches so I decided to try something else. That said, I have to reiterate that their support is top notch. If you have your products organized the way their app needs and have some time to fiddle, it's a really well-designed app with great support.

This App and the support they give is worthless. Their 5 star reviews are probably from employees. After 4 days I deleted the App. Absolutely useless and it shouldn't be on Shopify at all.

I tired to link this with EBay, with no success, it got as far as setting up a profile, all I got was a spinner that was still going after 24hrs.
Emailed support. No reply in 24 hrs.
Deleted
To be fair I've tried three apps, and none of them work as promised, Shopify should really check these out before recommending them

The app looked so promising. I sell one off items, used on both eBay and Etsy along with my own shopify store. I keep out of stock inventory active for search because I have related products shoppers cross over into in the same categories.

Like many eBay sellers, I am scrambling to find an app worth a lick for listing my shopify inventory on eBay. So, I tried out this app. The app installed the entire shopify inventory, out of stock and archived (items with stock that I am not selling at the moment). Of course, out stock counts toward your available sku's. Importing Archived should be a non-negotiable.... but..ok...I can work with that....

I go to my first profile I created for small 1st class mail products so I can add individual products and the app still does not show inventory available - so I have no idea what is actually available for sale when looking at 3000 plus one off sku's..... I can only think this app was developed around the needs of drop shippers selling 3rd party products.

Fortunately, it didn't cost me a tone of time, but I would recommend you include this little factoid in your app description, because unless you have a handful of sku's to manage or are making product yourself, if you carry any inventory of significance on the shelf, you're gonna have no clue at some point when it is all showing "available" to list.

Support was really prompt in their response to my inquiry about importing and qty issue which I appreciated.

"Salestio does not differentiate if the product is out of stock when sending products to eBay. If you select the whole Selling List and it includes out-of-stock products, Salestio will send them as well.

By default, eBay does not accept products with 0 quantity and might return the Error in listing the out-of-stock products.
However, if you have Out of stock control enabled on eBay, the products will still be listed but they will be hidden from the search results. This way, buyers cannot purchase them."

So I am not sure I want to spend a bunch of time configuring profiles for "0" qty one off items. The sorry part is, they import inventory, they synch inventory, so displaying it in the dropdown for adding items should be a pretty easy code change so that users actually know what they are working with.

This product might be right for some folks, but it is not right for the typical eBay seller.

Great service for Shopify and it makes it easier for me sell on other platforms Thank you and I couldn't ask for a better app like Salestio.