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Gute Integration verschiedener Marketplaces. Die Einrichtung ist etwas kniffelig, aber der Support ist sehr schnell, effizient u. vor allem persönlich!
We are using Salestio to connect Shopify to our eBay account. The support I have received is amazing with personal assistance when needed including video calling and screen sharing. I now have many products setup and am using the interface. It's working great. Once setup the management is way easier than the old native shopify integration. Well done Sales.io team (many thanks to Nadia also, who provided great support)
Very smooth setup and configuration, intuitive interface with all relevant data. Synch Shopify--Amazon works seamless, orders get automatically imported within less than a minute.
Erst hatten wir das Problem dass es nicht funktioniert hat der Kundenservice hat sich ins Zeug gelegt und hat uns bei unserem Problem geholfen auf weitere problemlose Lösungen in Zukunft
The best support we did ever get from an app developer. We had several problems connecting our products, but the team is trying hard to fix these bugs. Thank you!
Let me start by saying I am not a techie. I know enough to get myself into trouble, but not enough to get out of it...LOL. I am starting to get the hang of the sequence that things have to be done. But above all, customer service is top notch. They are always there to bail me out of whatever it is I have done or not done. There is a time delay because of them being across the pond, but a message is always there same day or next day. Always ready to help and not putting the blame anywhere...I really appreciate that.
Thank you for sharing your experience with our app and team. We understand the challenges that come with learning new apps and technology, and we're always here to assist you.
If you have any questions, please don't hesitate to reach out to our support.
Thank you for your feedback. We're glad our customer service has been helpful. Your patience and understanding with the time difference is appreciated. We're here to assist you as you navigate our app.
Great support! Alex the company owner contacted himself regarding an issue i had and fixed it personally. Now its working its a great app and i highly recommend it and alex
I tried several Amazon listing apps before I found Salestio and I could not be happier that this is where I ended up. I have a complex, very large inventory with lots of needs when it comes to bulk listing and this app makes a lot of that process easy. Their customer service has been extraordinary. They respond quickly and worked with me in depth to get my listings right.
Unfortunately, have to uninstall it. I have contacted support (Germany) so many times, waiting a day for an answer and they come back with some small question about the issue that they could figure out if they just looked. eBay listings are a trainwreck with unmodified before pictures that you don't want to be shown if the listing gets a picture at all.... or 6 of the same picture. Inventory is hit or misses whether it gets adjusted. It just doesn't have the capabilities they claim it has.
Dear User,
We're truly sorry to hear about your experience with our app.
Our support team will consider your feedback and make it a priority to improve the areas where we seem to have fallen short.
The issues you issues you've mentioned regarding eBay listing photos and inventory have already been fixed by our development team.
We would love the chance to make things right and regain your trust. If you're open to it, could you please get back in touch with us? Our team is eager to work with you to resolve any remaining concerns and improve your experience with our app.
We deeply regret any inconvenience you've experienced and appreciate your feedback greatly. We hope to have the opportunity to serve you better in the future.
Best regards,
Alex from Salestio Team
Great App, from a very supportive team that cares about its customers. It's a newer app that is constantly evolving and being improved. The team is very open to feedback and suggestions to constantly improve the app. If something goes wrong, or works unexpectedly, the support team is quick to respond and resolve the issue. Honestly, I'm not sure how I function without this app. I've used several other apps ( I won't name names), but Salestio is my go to solution for integration with the major third party marketplaces.
Thank you for your positive feedback. We're thrilled to hear that Salestio has become your go-to solution and that our support team has been able to assist you promptly. We truly value our customers' input and are committed to continuously enhancing our app based on your needs. Your endorsement is greatly appreciated, and we look forward to continuing to serve your business needs.