Amazon, eBay, Etsy — Salestio
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I just want to drop a quick "Thank You!" here. I've used Salestio in my antique Japanese arts & furniture gallery for over three years now. We are a very small operation with a over 10,000 unique SKUs. It's been a great solution to put many function in one place - POS, inventory management and integration to eBay and Etsy. On the few occasions I reached out for help from them I've received great customer service. Their regular detailed notices about enhancements to the software are appreciated. I look forward to their continued innovations. Cheers! Joshua - Shogun's Gallery
Thank you, Joshua, for trusting Salestio for more than 3 years and for being part of the journey. We're happy to support businesses like Shogun's Gallery
I got scammed by Salestio, I asked to downgrade my account they said yes, I was stupid enough to not check it... now they charged me again and I didnt get downgraded-- I think it was for 2 - 3 months - damage like 100€
Hello, we're sorry for the confusion here. The Grower plan was selected and approved for your store in February ($37/month). After your downgrade request, we made the Free plan available for your store, but Shopify does not allow us to change a merchant's subscription automatically.
The new plan still has to be selected and confirmed in Shopify by the merchant.
Since that final confirmation was not completed, the Grower plan remained active, and Shopify continued billing it.
We have followed up by email and are reviewing the eligible charges separately through our billing process.
Just doesn't work correctly.
Known issues with main features, they removed Live Chat for AI(which i wouldn't mind if it was smart enough to resolve basic issues), Error Codes make no sense, profiles will reject being saved until something has been corrected but the error will also say its the mapping that is the error.
Unlinks Etsy account every so often so orders don't come through and need reactivating.
I just wanted a simple market connecting app that takes a small percentage of my order as I don't make enough from etsy to warrant a subscription. But this isn't worth the hassle.
Thank you for your feedback. We're sorry to hear about your experience.
AI chat support has not been removed. The missing chat was likely caused by a temporary outage with our support provider, and it is now available again.
We try to keep our Free plan available for small merchants with low usage-based fees while continuing to improve Salestio. We also reached out directly and offered help reviewing the reported issues. If you'd still like assistance, our team will be happy to help.
Regards
Alex
Utilizziamo Salestio con grande soddisfazione, è intuitivo e molto utile nella gestione del magazzino e delle scorte sui nostri tre canali di vendita Shopify, Amazon e E_bay, lo consiglio assolutamente
We have been using this app to draw Ebay and Amazon orders into Shopify for almost a month now and we are very pleased with it. We tried two other apps before this and neither were suitable. The customer service has been great, really attentive and responding very quickly. Would recommend.
Thank you for the kind words. We're happy Salestio is working well for your store and your workflow. If you ever want help optimizing settings or automations, just message us anytime.
Regards, Alex
Soweit sehr zufrieden - ich habe nun nach einigen Wochen endlich die Einrichtung abgeschlossen und wurde durchgehend (auch noch während meiner Testphase) immer vom Support unterstützt sobald es zu Problemen kam.
Somit ein sehr guter Support, Preis/Leistung passt auch! Anbindung zu eBay und Amazon funktioniert ebenfalls gut.
Nadia was fantastic to work with. She quickly implemented all the features I requested, communicated clearly throughout, and was always willing to help. Highly professional, efficient, and a pleasure to work with. Thank you for all your support!
La connessione con Amazon tramite questa applicazione funziona bene, è tutto molto intuitivo e l'assistenza clienti è molto preparata e disponibile!
Grazie mille per la sua recensione.
Siamo felici di sapere che la connessione con Amazon funzioni bene e che Salestio risulti intuitivo da usare. Ci fa molto piacere anche leggere il suo feedback sul nostro supporto: cerchiamo sempre di offrire assistenza preparata e disponibile
Support staff is incredible they help you from the start. Nadia has helped us a lot. The app itself is a great product itself helping you with multiple channels .
Top, un peu compliqué à comprendre au début, mais une fois que c'est fait, c'est hyper facile
