优化
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按评分
The app is probably good if you start everything from scratch. It doesn't handle migrating existing listings on ebay very well. Therefore, I stop using it because of that and it caused so many unhappy customers when they order out of stock products because the listings are not updated. The concept of selling lists might leave you with duplicate listings of a same product. It's hard to know which listing is from which selling list and that makes the manual problem solving process even more difficult. Nevertheless, support is good and timely.
Updated review:
The Salestio team has been very responsive to my issues.
They worked personally with me to get issues resolved again. They have also improved some of the issues with synchronization (specifically the pictues. Hopefully things are stable and the issues do not reoccur.
I am impressed with the professionalism and promptness of the service.
TLDR: I do not recommend this app. Reoccurring inventory synchronization issues.
Full Review:
It was difficult to get setup. I had to allow access to Salestio so they could fix the problems. The error messages are not useful for a user to resolve the issues.
A few months went by and I noticed inventory not matching between ebay and shopify. I tried to resolve the issue but again could not make sense of the error messages. Had to contact Salestio again for help. They resolved the inventory mismatch and I was able to correct the errors. It was unpleasant fixing the issues it caused with my customers but things were working again... but not for long.
A few months later I noticed that pictures were not updating and descriptions would not update no matter what I tried. I noticed that my inventory was yet again mismatching between shopify and ebay. This is not acceptable. I am waiting again for assistance from Salestio.
I think it's time to move to another service. I just need the basic features they offer but they need to be consistent.
Dear EntirelyCrimson,
We sincerely apologize for the challenges you've encountered with our app. At Salestio, we strive to ensure seamless synchronization of inventory and prices between your Shopify store and eBay marketplace.
We acknowledge the issues you faced, primarily due to eBay's limitations with variation listings. For instance, when you modify a variation option label, like changing "Style" to "Colour" in Shopify, eBay might not accept these updates, affecting the synchronization of quantities and prices. This limitation is a significant factor in the difficulties you've experienced.
We understand the inconvenience this has caused, and our team is ready to assist you in resolving these issues promptly. You should already receive an email from us with a possible solution to this issue. Please let us know a convenient time to discuss this further.
Thank you for your patience and for bringing this to our attention. We're looking forward to assisting you.
Best regards,
Alex from the Salestio Team
Once i understood the method of adding products to Ebay from Shopify it was easy to do. Support staff are amazing in their response time if you have any issues. I also had a zoom call with an expert to talk me thru the set up process which was very useful
If you are looking to add products to ebay then i would recommend this app
Thank you sincerely for sharing your experience with Salestio! We're thrilled to hear that our support team was able to provide you with the guidance you needed and that our one-on-one setup assistance proved beneficial for your journey on eBay.
Your feedback is invaluable to us. We're constantly striving to perfect Salestio, and it's insights from users like you that help us enhance our app. Could you kindly share specific aspects or features that you feel could elevate Salestio to a five-star experience? Your detailed input will be instrumental in our efforts to not only meet but exceed your expectations.
Looking forward to your response, and once again, thank you for choosing Salestio!
excellent
Once you install the app, there is NO FREE PLAN listed. There 2 additional paid plans listed. Right off the bat, there is a congruency issue!
Dear Buffalo Swamp Tradin Post,
We apologize for the confusion. The Free plan for Salestio is available for new users only.
Since you activated it previously and then uninstalled the app, it won't show up by default.
Please contact our support at support@salest.io so we can sort this out for you.
Regards
Alex
Top APP to integrate with Amazon, eBay and Etsy.
I found out that support is exceptionaly good, its easy to book a call 1 to 1 and find out all you need to know for a successful start of your journey.
Special Thanks to Nadia, she deserves a raise because she is really really good with people and an expert explaining how the software works.
We are very glad that you shared your detailed feedback. It helps us to improve even more. Thank you so much for your kind words :)
TERRIBLE !!!
Makes the process of listing to eBay very streamlined.
Support is helpful and prompt.
Thank you so much for your review. It encourages us to keep doing better :)
So janky, a million profiles, confusing. They could of made this infinitely times better. Hope the next app is better
Dear User,
We're sorry to hear about your experience. Our aim is to make our app as user-friendly as possible, and we regret that you found it confusing. We've attempted to reach out to you to provide assistance, but have not received a response. Please know our support team is always ready to help you navigate through the app and answer any questions you may have. We value your feedback and will use it to improve our app. We hope you'll give us another chance to better serve you.
Best,
Alex
Amazing app. I have very friendly experience with this app. Amazing experience very easy integration
Dear crystalsfindercompany,
Thank you so much for your review! We're thrilled to hear that you found our app user-friendly and the integration easy. Thanks again for choosing us.
Best Regards
Salestio Team
Its a awesome app integaration for amazaon aand ebay i love tomuse it its easy simple user friendly
Great App Awesome help from the team! This app is so far better than most of the apps I have previously used that does the same job.
Very helpful staff.
Once you get to understand it is a great tool.
I am looking forward to finding out more.
The platform is easy to set up, however I had a few difficulties trying to set it up correctly. I'm been speaking to the amazing team to help me set it up, they have been soooo helpful, by sending me videos and even taking over the platform and linking up some products. After communicating with them, i'm finding it easy to set up the rest of the products. The quick to reply, efficient & really make sure they do there best to fix the problem! Thank you team!
A good platform like this is a great opportunity for everyone.so far shopping with amazon has been a wonderful experience talking about the customer service and the logistic area they have been making our delivery so easy and fast for our customer to have their product right in front of their house in just by the clap of hand.
Salestio helped me to connect Shopify and eBay. I was new to eBay, so they helped me a lot.
I really liked the feature to add custom rules for price synchronization.
Also, I use the app to fulfill all orders , including eBay orders, from Shopify.
I would definitely recommend this app to any small bussiness owner looking to diversify their sales and reach more customers
The best support we did ever get from an app developer. We had several problems connecting our products, but the team is trying hard to fix these bugs. Thank you!
Great customer support, we had a few questions and got a reply very quickly by email. We got all our orders synced quickly. Thank you!
Great support! Alex the company owner contacted himself regarding an issue i had and fixed it personally. Now its working its a great app and i highly recommend it and alex
Great customer service and support, well done guys. The app itself has free plan as well, many apps with the same functionality don't have free plan or pay as you go plan.
I tired to link this with EBay, with no success, it got as far as setting up a profile, all I got was a spinner that was still going after 24hrs.
Emailed support. No reply in 24 hrs.
Deleted
To be fair I've tried three apps, and none of them work as promised, Shopify should really check these out before recommending them
We are very sorry for your experience with our app.
I checked internally with your ticket, and a response for it was sent yesterday. Could you please check your email, sometimes it could land in the spam folder (you should receive an message from support@salest.io).
I also sent you a follow-up email.
If you decide to give our app one more chance we will do our best to assist you with app configuration and setup.
Best Regards
Alex
Salestio did in minutes what I've been trying to do for days! It uploaded my Shopify inventory to Amazon in minutes.
Salestio app makes the job perfectly and works as we expected. The ability to assign ASINs to our products on Seller Central is veryyy useful. The app might be a bit difficult for initial set up but Salestio Customer Service is extremely helpful and solved our requests very fast. We just added their eBay part to try selling on eBay. Looks good so far. Definitely recommend it!
This product does exactly what it says on the tin. As we can not integrate with Amazon with Shopify as we don't sell in USD we first tried Codisto, but this was extremely complicated. We then came across Salestio which is new on the app store and thought we would give it a try. The integration is seamless with instant updates when orders come in through Amazon to our online store, adding and removing products by collection or individually is a breeze, I can't recommend this app highly enough. Keep up the good work guys, this is one customer who wont be going anywhere!