Close 82% Ticket Automatically
Close 80% of your after-sale customer service tickets! Delight customers with SallyBot, and provide shoppers automatic & instant support!
Customer Service Chatbot
Provide 24/7 Customer Service Chatbot via Messenger. We Support over 600 Vendors(FedEx, USPS etc) to ensure perfect order location!
Engage 12% To ReSale
Convert support conversations to re-sale with cash-back, hot deals & coupons. (via Loox, rise.ai, Stamped.io and more) Try Now for Free!
About Customer Service Messenger Bot
Skyrocket your retention with Sally
Join hundreds of Shopify & Shopify Plus stores already using SallyBot to easily provide simple & intuitive automated support, that converts to reviews & Re-Sale activity!
Provide your customers the first customer service Chatbot
With Sally, The first AI-powered after-sale Chatbot on Messenger, your customers can simply get all the information they need about their orders, via the most comfortable platform for them, quickly & easily!
We work with over 600 vendors worldwide, to ensure perfect order tracking(Integrates to FedEx, USPS, Aftership, TrackingMore & 17Track). Once an order has arrived, Sally will ensure closer with feedback & Reviews ( social reviews, Loox reviews & Stamped.io reviews ), and then offer your customers personal deals by your configuration!
Serve your customers with messaging via Chatbot
Let your shoppers communicate with you the way they prefer! Just like Narvar, but for everyone, on Messenger.
AI messaging is the most effective customer service interaction - it contains all of the information your customers want in one place, it is always accessible, and most importantly, it's personal.
Re-engage & upsell your customers
According to marketing metrics, it is 5 times MORE likely to re-engage an existing customer, and 8 (!) times cheaper. By improving your customer service, you invest in your existing customers, which are low risk and high reward assets & create more upsells! (No Adroll account needed, Sally only activates Afterpay!)
Key features - Sally 360 Aftersale Customer Service
- One-click setup (optional)
- Customized setup - Adjust Sally to your brand!
- Order Confirmation
- Zendesk Integration - Agent Sally :).
- Social reviews - you can automatically request reviews after delivery.
- Satisfaction survey - see what your customers think about your product & service.
- Product reviews with Loox & Stamped.io!
- Push notifications - Sally both answers customer's queries and sends automatic updates
- Manage Returns process.
- FAQs - Give your customers all the information they need.
- Resale - Personalized coupons!
- Resale - Featured products!
- Resale - Giftwizard integration for store credit!
- Import contacts from Zoho
- Supports over 600 vendors(Integrates to FedEx, USPS, Aftership, TrackingMore & 17Track).
- New Loox, Stamped.io & Giftwizard integration
- Broadcast message - Send a personal message to all of your customers at once!
Install today, enjoy 14-days free trial and a 40% discount of our Pro plan and up, and increase customer service ROI!
- Facebook Messenger,
- Google Analytics,
- After Ship,
See the app in action
Explore how the app works in an example store.View example store
Pricing 14-day free trial
Sally To Go
Up to 20 monthly orders 🎁 - $0.20 for any additional order
Up to 200 orders /month
Up to 200 monthly orders 🎁 $0.15 for any additional order
Up to 500 orders /month
Up to 1000 monthly orders 🎁 $0.10 for any additional order
Up to 2,000 orders /month
Up to 10,000 orders /month
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Most recent reviews
Happy Shopping - UK
SallyBot helps us to improve our customer service with 20% of our tickets resolved with the bot. Thanks a lot Sally
Pasar Segar | The Fresh Market
It looked good, until i tried to download the app into my store. a big blue page that said search - and i waited for over 3 hours, and nothing! Nah Dah!
I reloaded the app for 5x and Nah Dah! nothing,
How you got 28 5 star reviews may have been your own internal staff trying to oversell this app.
Best Home Design
This is definitely one of the best 3 or 4 apps on Shopify ever! And honestly speaking you won't find better retention app than that! Highly recommended :)
Thank you! This is exactly the experience we are aiming for!