Customer Service Messenger Bot

Customer Service Messenger Bot

by Chaterr

Get SallyBot & Turn Customer Support to Customer Retention

4.5 of 5 stars(24 reviews)

Close 82% Ticket Automatically

Close 80% of your after-sale customer service tickets! Delight customers with SallyBot, and provide shoppers automatic & instant support!

Customer Service Chatbot

Provide 24/7 Customer Service Chatbot via Messenger. We Support over 600 Vendors(FedEx, USPS etc) to ensure perfect order location!

Engage 12% To ReSale

Convert support conversations to re-sale with cash-back, hot deals & coupons. (via Loox,, and more) Try Now for Free!

About Customer Service Messenger Bot

Skyrocket your retention with Sally

Join hundreds of Shopify & Shopify Plus stores already using SallyBot to easily provide simple & intuitive automated support, that converts to reviews & Re-Sale activity!

Provide your customers the first customer service Chatbot

With Sally, The first AI-powered after-sale Chatbot on Messenger, your customers can simply get all the information they need about their orders, via the most comfortable platform for them, quickly & easily!

We work with over 600 vendors worldwide, to ensure perfect order tracking(Integrates to FedEx, USPS, Aftership, TrackingMore & 17Track). Once an order has arrived, Sally will ensure closer with feedback & Reviews ( social reviews, Loox reviews & reviews ), and then offer your customers personal deals by your configuration!

Serve your customers with messaging via Chatbot

Let your shoppers communicate with you the way they prefer! Just like Narvar, but for everyone, on Messenger.

AI messaging is the most effective customer service interaction - it contains all of the information your customers want in one place, it is always accessible, and most importantly, it's personal.

Re-engage & upsell your customers

According to marketing metrics, it is 5 times MORE likely to re-engage an existing customer, and 8 (!) times cheaper. By improving your customer service, you invest in your existing customers, which are low risk and high reward assets & create more upsells! (No Adroll account needed, Sally only activates Afterpay!)

Key features - Sally 360 Aftersale Customer Service

  • One-click setup (optional)
  • Customized setup - Adjust Sally to your brand!
  • Order Confirmation
  • Zendesk Integration - Agent Sally :).
  • Social reviews - you can automatically request reviews after delivery.
  • Satisfaction survey - see what your customers think about your product & service.
  • Product reviews with Loox &!
  • Push notifications - Sally both answers customer's queries and sends automatic updates
  • Manage Returns process.
  • FAQs - Give your customers all the information they need.
  • Resale - Personalized coupons!
  • Resale - Featured products!
  • Resale - Giftwizard integration for store credit!
  • Import contacts from Zoho
  • Supports over 600 vendors(Integrates to FedEx, USPS, Aftership, TrackingMore & 17Track).
  • New Loox, & Giftwizard integration
  • Broadcast message - Send a personal message to all of your customers at once!

Install today, enjoy 14-days free trial and a 40% discount of our Pro plan and up, and increase customer service ROI!

Integrates with

  • Facebook Messenger,
  • Google Analytics,
  • After Ship,
  • Zendesk,
  • Loox,
  • Giftwizard

See the app in action

Explore how the app works in an example store.

View example store


Pricing 14-day free trial

See all pricing options
Sally To Go


Up to 20 monthly orders 🎁 - $0.20 for any additional order

  • Up to 200 orders /month

Sally Basic


Up to 200 monthly orders 🎁 $0.15 for any additional order​

  • Up to 500 orders /month

Sally Pro


Up to 1000 monthly orders 🎁 $0.10 for any additional order

  • Up to 2,000 orders /month

Super Sally


  • Up to 10,000 orders /month

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.5 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    96% of ratings are 5 stars
  • 4 of 5 stars
    0% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    4% of ratings are 1 stars

Most recent reviews

Happy Shopping - UK

SallyBot helps us to improve our customer service with 20% of our tickets resolved with the bot. Thanks a lot Sally

Pasar Segar | The Fresh Market

It looked good, until i tried to download the app into my store. a big blue page that said search - and i waited for over 3 hours, and nothing! Nah Dah!
I reloaded the app for 5x and Nah Dah! nothing,

How you got 28 5 star reviews may have been your own internal staff trying to oversell this app.

Best Home Design

This is definitely one of the best 3 or 4 apps on Shopify ever! And honestly speaking you won't find better retention app than that! Highly recommended :)

Developer reply

March 5, 2019

Thank you! This is exactly the experience we are aiming for!