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The Shopify integration of Sameday shipping services is absolutely subpar. It should be re-written from the ground-up and taking into consideration the following:
- fulfilment: should be done with one click, from within the order, not from the app. The app itself is just for general settings, not for order fulfilment
- languages and markets customisations: Sameday is a regional player already, you are operating in few markets, also making cross-border shipments and the app settings should reflect this. Options for language settings, currency settings for COD are absolutely a must!!!
I will not go into more details for each problem I have found by using the app for several months now as there are so many improvement to be done.
In general, I hope that Sameday will allocate just a minor share of their overall huge investments to software and especially in this Shopify app, The way this integration works now is surely not user-friendly (and by user I mean the merchants) and not suitable for shops with more than couple of orders per day.
Incerc de cateva ore bune sa iau legatura cu echipa de la plugineasybox@sameday.ro dar nu imi raspunde nimeni.
Am incercat cu cei din chat suportul de la shopify sa setam livrarea in easy box si la domiciliu, dar la livrare in easybox nu ne apare optiunea de a selecta locatia locker.
Mai jos va transmit tot ce mi au comunicat si incercat cei de la shopify:
So here is the problems that i see. The checkout additional scripts are not working even though we followed their instruction. We made some adjustments too. but their javascript is not working in our checkouts, here are the corrections that we made, allow me to list this down
Adjusted the shipingMethodId to shippingMethodId : due to spelling error; did not work
Adjusted the shipingMethodId to MethodId following one of the comments in the app ; did not work
Upon doing the adjustments above we made sure that the changes was applied to the wholes snippet; did not work
Tried removing the other ShippingMethodID and left the Easybox to see if it will work; did not work
tried adjusting the ID to and make sure that it is case sensitive Easybox, easyBox, EasyBox; none of them worked.
attempted to identify the script and adjust some settings like the style display, adjusted it to these values; block, inline, flex; no changes
Error fixed by Sameday admin team
After successful authentication, when i press "refresh services" i get the error message below;
I cleared my browser cookies and cache, tried a different browser - no result
"Oops! An Error Occurred
The server returned a "500 Internal Server Error".
Something is broken. Please let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused."
Hi,
This type of errors need to be checked case by case.
Please write us an email at plugineasybox@sameday.ro and we will check the details.
In your email, please add the name of your company, the Sameday username and printscreens from the app (Settings tab and the Services tab).
Thank you!
Sameday APP Support team
Buna ziua,
Am o problema cu codul dvs pe care l-am adaugat in shopify.
Eu folosesc aplicatia dvs. de cateva luni bune.
Acum, shopify a facut cateva modificari in pagina de Checkout, iar codul dvs. nu mai functioneaza. Am luat legatura cu shopify si mi-au zis ca samedayapp nu s-a updatat la noile modificari facute de ei, ceva de genul.
V-am lasat si un emai.
Mersi.
- la Settings daca nu completezi campul Locker Max Items nu te poti autentifica - serverul returneaza eroare 422
- la activarea unui Serviciu, aveti formularea: "Free price - Complete with 0 if you don't want to give free price" ... Zero daca nu vreau Free Price? si daca vreau Free Price completez cu 100 ??
Buna ziua,
Campul Free Price se refera la pragul de gratuitate pentru produsele din cos. In momentul in care produsele din cos ating sau depasesc pragul setat de dumneavoastra, livrarea devine gratuita. In cazul in care nu doriti sa oferiti un prag de gratuitate, completati campul cu 0.
O zi buna!
apare eroarea aceasta Carrier Calculated Shipping must be enabled for your store before enabling: Sameday Courier, cum se poate rezolva
Buna ziua,
Mesajul respectiv este generat de Shopify, nu de aplicatia Sameday. Mesajul apare pentru ca abonamentul dumneavoastra Shopify nu include extraoptiunea de preluare automata a metodelor de transport. Puteti adauga metodele de transport manual prin accesarea Settings > Shipping and delivery > Manage, apoi scroll la Shipping to si click pe Add rate. Dupa ce adaugati un nume si un pret pentru metoda de transport, click pe Done. Scriptul copiat din SamedayApp in Checkout and Accounts > Additional scripts, trebuie sa fie modificat folosind un cuvant cheie din numele metodei de transport creata anterior.
Exemplu:
Nume initial scrip: method.id contains 'Courier-LN'
Nume modificat: method.id contains 'Easybox'
Scriptul este case sensitive iar din acest motiv, cuvantul cheie trebuie sa fie scris identic ca in numele metodei de transport creata anterior.
In cazul in care va putem ajuta si cu alte solicitari legate de aplicatia SamedayApp, va rugam sa ne scrieti la adresa plugineasybox@sameday.ro
O zi buna!
nu reusesc sa integrez aplicatia pe plan basic..pacat
Nu reusesc nici cu easybox sa isi aleaga clientii
Buna ziua,
Va rog sa ne detaliati problema pe adresa plugineasybox@sameday.ro
In email va rog sa adaugati si printscreen-uri cu setarile aplicatiei.
O zi buna!
Does this app supports Sameday Bulgaria?
Hi,
The app is compatible with Sameday Bulgaria.
Best regards!
Dear Team!
I would like to ask for help with setting up the Sameday application.
I installed it, entered the password for all parameters, and it won't let me activate it.
I go to the import carrier and this is what it says.
Carrier Calculated Shipping must be enabled for your store before enabling: Sameday Courier
Thank you.
Gábor Klenovszki
Dear Gábor,
The message is generated by Shopify, not by the Sameday app. The message is there because your Shopify subscription does not include the option to automatically retrieve shipping methods from transport carrier apps. You can add shipping methods manually by accessing Settings > Shipping and delivery > Manage, then scroll to Shipping to and click on Add rate. After adding a name and a price for the transport method, click on Done. The script copied from SamedayApp in Checkout and Accounts > Additional scripts, must be modified using a keyword from the name of the previously created transport method.
Example:
Initial scrip name: method.id contains 'Courier-LN'
Changed name: method.id contains 'Easybox'
The script is case sensitive and for this reason, the keyword must be written identically to the name of the previously created transport method.
If we can help you with other requests related to the SamedayApp, please send us an email at plugineasybox@sameday.ro
Have a good day!
Buna ziua! Am tot incercat sa ma loghez la primul pas dar nu ma lasa si imi zice autentificare esuata. Ce as putea face?
Buna ziua,
Pentru testarea credentialelor dar si pentru alte situatii pe care le intampinati in aplicatie, va rog sa ne scrieti pe adresa plugineasybox@sameday.ro
O zi buna!