SavedBy Package Protection

Since none of us have control over how the courier service handles our products, SavedBy has been super helpful, especially with product/order replacements and covering full refunds if the customer claim qualifies.

The team is also readily available to respond, I always hear back within the hour. Thanks to SavedBy, we've saved many headaches and retained happy customers.

Great App, Great Team. Jenny has been super helpful the whole time we’ve been working together.

Such a simple process, at first I was weary to make any changes to my website, but we actually saw conversion go up with this app and now I’m not sending out packages for free to customers!! Seriously a no brainer and their customer service team is the best! ‍♂️

Onboarding was easy and their team has been great helping me and answering all my questions! Looking forward to getting our lost packages covered!

Fast, easy, no worries solution to shipping issues! Highly recommend!

Love this app. It is so easy to make the customer experience better for both sides of the purchase by using Savedby. It is easy to set up and works seamlessly on our store!

We made the switch and we couldn't be happier we did! They take care of our customers package issues so seamlessly and they are very helpful if you have any questions. Love this team and they have been killing it. This is the best way to offer Package Protection. It makes my life easier knowing I can our customers to Savedby and they will be taken care of.

Love this app! Helped us a ton with our package issues, and improved customer experience! Very easy to navigate and work with!

Savedby has been terrific to work with. The customer service in setting up was exceptional and easy to do. Lots of clients using the service as well and are loving it!

SavedBy has literally Saved Us!! We ship fragile vials and sometimes they break in shipping, this has been a great solution for those cases. Their team has been nothing short of exceptional. They are quick to get these issues resolved for our customers. We worked with another company who denied claim after claim, this has been great because still no denied claims with quite a few issues with the shipping carriers.