评论 (13)

整体评分
5
每个评分等级的数量
  • 100% 的评分是 5 星
  • 0% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 0% 的评分是 1 星
2024年7月18日

Obsessed is an understatement! The SavedBy team is absolutely integral to our business operations and we couldn't be more pleased with the app, their client service, and willingness to go the extra mile. The team is incredibly responsive, always bringing a proposed resolution to any issue that arises. We have built such a great relationship with the team and will never be switching! Our company vets all other platforms, vendors, and services by whether they will integrate with SavedBy or not — SavedBy is the gold standard and a non-negotiable for us!

alice mushrooms
美国
10个月 人在使用应用
SavedBy.io已回复 2024年7月19日

This warms our heart!!! We love working with y'all and it means the world that we can continue to do great work for you :)

2024年6月25日

Since none of us have control over how the courier service handles our products, SavedBy has been super helpful, especially with product/order replacements and covering full refunds if the customer claim qualifies.

The team is also readily available to respond, I always hear back within the hour. Thanks to SavedBy, we've saved many headaches and retained happy customers.

Kim'C Market
美国
1年多 人在使用应用
SavedBy.io已回复 2024年7月19日

Thanks so much for the kind words here, endlessly excited to be working with such a good team and being able to prove ourselves daily when it comes to getting the job done for the Kim'C team

2024年7月5日

BEST experience, unbelievably fast customer service (both to our company and directly to the customers). HIGHLY RECOMMEND!

CHORD
美国
15天 人在使用应用
SavedBy.io已回复 2024年7月19日

Thank you so much!! Customer service is everything to us. The customer is ALWAYS right!! <3

2024年1月29日

Great App, Great Team. Jenny has been super helpful the whole time we’ve been working together.

Bloombox Club
英国
12个月 人在使用应用
SavedBy.io已回复 2024年7月19日

Thank you!! We love Jenny!! If you ever need anything, you know where to find us!

2023年2月21日

Such a simple process, at first I was weary to make any changes to my website, but we actually saw conversion go up with this app and now I’m not sending out packages for free to customers!! Seriously a no brainer and their customer service team is the best! ‍♂️

Caroline Calloway
美国
7个月 人在使用应用
SavedBy.io已回复 2024年7月19日

Thank you Caroline!! If you ever need anything from our end, you know where to find us!

2022年9月7日

Onboarding was easy and their team has been great helping me and answering all my questions! Looking forward to getting our lost packages covered!

Mellow Rooster
美国
6个月 人在使用应用
SavedBy.io已回复 2024年7月19日

Appreciate the kind words so much, cheers!!

2022年11月9日

Love this app. It is so easy to make the customer experience better for both sides of the purchase by using Savedby. It is easy to set up and works seamlessly on our store!

Spleash Your Leash
美国
2个月 人在使用应用
SavedBy.io已回复 2024年7月19日

Thanks so much!!! The ease of setup and delivery of service is what we're here for, in addition to making sure your customers are covered obviously. Cheers!

2023年9月16日

Fast, easy, no worries solution to shipping issues! Highly recommend!

DesignerTeez
美国
大约2个月 人在使用应用
SavedBy.io已回复 2024年7月19日

Fast, easy, simple, and great service are what we are about. In addition to so much more hahaha - thanks so much for recognizing and leaving us a review :)

2023年6月19日

We made the switch and we couldn't be happier we did! They take care of our customers package issues so seamlessly and they are very helpful if you have any questions. Love this team and they have been killing it. This is the best way to offer Package Protection. It makes my life easier knowing I can our customers to Savedby and they will be taken care of.

DedCool
美国
大约2个月 人在使用应用
SavedBy.io已回复 2024年7月19日

Appreciate this review sooooo much and love working with the DedCool team. Everyone is grade A and it's nice to have a team that is as CX and CS forward as we are :))

2023年4月27日

Love this app! Helped us a ton with our package issues, and improved customer experience! Very easy to navigate and work with!

Thunder Shout
美国
大约2个月 人在使用应用
SavedBy.io已回复 2024年7月19日

Thanks so much!! Honestly one of our favorite products we take care of. Everyone should own a THUNDER SHOUT Tie dye -- duh!!!