SavedBy Package Protection

SavedBy Package Protection

Pricing
Free to install. Additional charges may apply.
Highlights
Works with the latest themes
Rating
5.0 (13)
Developer
SavedBy.io

Protect Shipments- Eliminate costs related to delivery issues and increase revenue at the same time!

With SavedBy, customers will be given the option to protect their package in case their package is lost, stolen, or damaged. When any issue does arise, customers file a claim – and once processed – they will have the option to re-order, or to receive a refund. In both these cases, the money comes from SavedBy's wallet- not yours. Shipping companies like USPS, UPS, FEDEX, etc. screw up, we'll take on the headache of dealing with an upset customer - and did we mention that you retain the revenue?

With SavedBy, customers will be given the option to protect their package in case their package is lost, stolen, or damaged. When any issue does arise, customers file a claim – and once processed – they will have the option to re-order, or to receive a refund. In both these cases, the money comes from SavedBy's wallet- not yours. Shipping companies like USPS, UPS, FEDEX, etc. screw up, we'll take on the headache of dealing with an upset customer - and did we mention that you retain the revenue? more
  • Reduce customer support costs, time, and stress
  • Increase conversion and loyalty via comfort and confidence in shipping
  • Mitigate losses by putting refunds and re-orders into the hands of SavedBy
  • Generate more revenue by having SavedBy place new orders in your store
  • Control the customer experience, from your door to theirs
Highlights
Works with the latest themes

Languages

English

Works with

Checkout

Categories

Pricing

Free

Free to install

SavedBy collects a nominal fee from your customer based on order value

All charges are billed in USD. See all pricing options

Reviews (13)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
July 18, 2024

Obsessed is an understatement! The SavedBy team is absolutely integral to our business operations and we couldn't be more pleased with the app, their client service, and willingness to go the extra mile. The team is incredibly responsive, always bringing a proposed resolution to any issue that arises. We have built such a great relationship with the team and will never be switching! Our company vets all other platforms, vendors, and services by whether they will integrate with SavedBy or not — SavedBy is the gold standard and a non-negotiable for us!

alice mushrooms
United States
10 months using the app
SavedBy.io replied July 19, 2024

This warms our heart!!! We love working with y'all and it means the world that we can continue to do great work for you :)

June 25, 2024

Since none of us have control over how the courier service handles our products, SavedBy has been super helpful, especially with product/order replacements and covering full refunds if the customer claim qualifies.

The team is also readily available to respond, I always hear back within the hour. Thanks to SavedBy, we've saved many headaches and retained happy customers.

Kim'C Market
United States
Over 1 year using the app
SavedBy.io replied July 19, 2024

Thanks so much for the kind words here, endlessly excited to be working with such a good team and being able to prove ourselves daily when it comes to getting the job done for the Kim'C team

July 5, 2024

BEST experience, unbelievably fast customer service (both to our company and directly to the customers). HIGHLY RECOMMEND!

CHORD
United States
15 days using the app
SavedBy.io replied July 19, 2024

Thank you so much!! Customer service is everything to us. The customer is ALWAYS right!! <3

January 29, 2024

Great App, Great Team. Jenny has been super helpful the whole time we’ve been working together.

Bloombox Club
United Kingdom
12 months using the app
SavedBy.io replied July 19, 2024

Thank you!! We love Jenny!! If you ever need anything, you know where to find us!

February 21, 2023

Such a simple process, at first I was weary to make any changes to my website, but we actually saw conversion go up with this app and now I’m not sending out packages for free to customers!! Seriously a no brainer and their customer service team is the best! ‍♂️

Caroline Calloway
United States
7 months using the app
SavedBy.io replied July 19, 2024

Thank you Caroline!! If you ever need anything from our end, you know where to find us!

Support

SavedBy.io can answer any questions you have about SavedBy Package Protection.

Developer

SavedBy.io

2255 Sheridan BLVD, Unit C 246, Edgewater, CO, 80214, US

Launched

March 30, 2022

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