ScaleOrder ~ Omni Dropshipping

Would not suggest it! I had high hopes for this app as well and it ended up failing me when I placed a order! They took the money and never fulfilled my item. Deleted the app and my whole store now I must start over but I'd rather start over then take chances messing with customers money!

Don't download this App Unless you want your Paypal information STOLEN LOOK AT THE DATES ITS NOVEMBER, THE RESPONSE IS OCTOBER I STILL HAVENT GOTTEN MY ORDER OR REFUND ,THEY ARE THEIVES STAY THE FXCK AWAY. Ok I tried to give this app another try after having that bad experience earlier, now its worse one of their employees tried to steal my Paypal info before QUITTING. I'm still waiting on a shipment placed in October and a refund. Cant get any support anymore now going thru shopify to ask for help. Good looking APP BUT TERRIBLE SERVICE MAY BE A SCAM Im still waiting on Next Chain to reply and nothing has not happened, Im starting to think Shopify allows these Fucked up app to steal. I Paid for this shit 3 weeks ago and i still am not getting help. Ill keep updating this review until i get answers, next time im going to put up emails they sent trying to steal my paypal.
Expect a bad review everyday

I used this app for the first time in May. I placed a order with them May the 4th and they put the order with eprolo
I didn't get my order until June 6 with all 3 items I order from nextschain missing out of the order. I had to contact them 3 times for a response and the response was bad. Customer service wanted to argue back and forth and didn't try to get to the root of the problem.STAY AWAY from this company....I believe its a rip off!! I never got my items till this day. Just a loss I have to take.

this guys are total liers. they said delivery time to europ is 10 days and my first order is waiting now 16 days . they are like Alixpress but more expensive price. this guys have wasted 4 months of my time uploding and editing thier products. never trust them.

When I started my shopify business, I started looking for a qualified and responsible dropshipping Agent, and now I have found one.
1.12-48 hours for processing time
2.Own system-handle orders automatically
3. Strict quality control
4. 1-on-1 service
Amazing service.

This is an updated review, where the first time I gave this 5 stars and praising this app. I come back a month later with a different view. I came back to update it based on empty promises they had given (like lowering the prices 50-60% so then people could actually make a profit from it.) I was told it was going to be fixed in a week (end of July) which didn't happen. So then I reached out to customer service via email explaining all that I was told and got told that it was going to be done by the end of October. I chatted today with customer service and was told that it was going to get done. It was actually my mistake for waiting a month and putting my business on hold!

The Good:
First, I will say that this app has great potential so it's worth keeping tabs on. Customized packaging, ad insight, and analytics for certain products, the variety and amount of products are also great. They have live chat which is great to use if you have any questions or concerns.

The Bad:
Price gouging like CRAZY. I mean, it's bad. They are based and sourcing from China and you will find the products for 80-90% cheaper elsewhere. You also have to pay for shipping and some of the prices are just laughable because there's no way you would make a profit. For example, this cooling dog bed price is $10-$20 PLUS $17 shipping that will take up to 12 business days. They advertise a faster shipping time which is great, but doesn't actually look like it would happen once you start adding products and modifying the products information and varients before you import. The customer service wasn't consistent and the newer lower-cost products that they are adding look very very cheap. I was sorta filled with empty promises with my first exchange that never had happened and the bad will outweigh any of the good (unless high prices and long shipping times are okay). If I had moved forward, I think this app alone would have either slowed or failed my business based on the empty promises alone on it, which you would then advertise to your customers, which actually weren't true.

In saying all of this- they are actively listening and taking suggestions and feedback. I have really high hopes for this app and that I can use them at some point in the future once everything is all squared away and solved. The customer service is really kind and I do think they're working to solve any and all issues and concerns brought to their attention!

I was thinking i have found an alternative at the epacket from chinese suppliers. On there app they saying to have fast worldwide shipping. They sended me a fake tracking number, because when i was go to the carrier site to verified the number they give me, they was saying the number doesn't respect the format of the numbers they use. Dont lost your reputation with a dropshipper who doesn't have a good service.

I use this app. So far first 4 orders have taken me hours to process. First order shipped, customer requested refund, box in great condition, product (bracelet) broken. I am not too impressed at this moment with this app. Maybe when the company works out the kinks of information flow.

Been using this app for a while and love it! Very easy to use. Best thing is that they provide express shipping to so many countries at decent prices. The customer support is excellent! Highly recommended!!

No help, no customer support. they take forever to answer you. when a customer places an order you go to this app to finish the transaction but you still have to do more complicated steps to finally make the payment and send the order. This app is full of bugs. horrible customer support.