ScaleOrder ~ Pro Dropshipping

They promise shipping time of 14 business days, but in my experience shipping times has averaged 30 to 40 days. When you sign up they show you that they deliver in 10 days or so, but after you place your orders, they say "it is out of our control." They promise they will refund late deliveries, but when it comes time for refund, they only consider items over 20 business days. And business days is based on the Chinese calendar. Then they start asking for fake documents such as certificate of refund. I have been waiting on a portion of my refund for 36 days. Save yourself bad reviews and great frustration. This is a joke at best!

Highly recommend! Easy to work with, easy to communicate with, fast shipping and good prices. very satisfied

NextsChain made it easy for me to start my online business, it helped me find the right products for my business of choice :) Thank you...

When I first started to use them, it was good but now a Easter order that said was picked up on 02/20/2020 by shipping partner in New York still never got to customer. Had to refund them and Peter and tesbin or however you spell it, started to ignore my messages after the over fifth time of having to explain it. Now I have gotten replies and told I would get a refund for over a month now and still no refund. I can't believe the bad business ethics and morals being shown now.

Great Customer Service and product selection to choose from I really like this app is very good 10++

Would not suggest it! I had high hopes for this app as well and it ended up failing me when I placed a order! They took the money and never fulfilled my item. Deleted the app and my whole store now I must start over but I'd rather start over then take chances messing with customers money!

Don't download this App Unless you want your Paypal information STOLEN LOOK AT THE DATES ITS NOVEMBER, THE RESPONSE IS OCTOBER I STILL HAVENT GOTTEN MY ORDER OR REFUND ,THEY ARE THEIVES STAY THE FXCK AWAY. Ok I tried to give this app another try after having that bad experience earlier, now its worse one of their employees tried to steal my Paypal info before QUITTING. I'm still waiting on a shipment placed in October and a refund. Cant get any support anymore now going thru shopify to ask for help. Good looking APP BUT TERRIBLE SERVICE MAY BE A SCAM Im still waiting on Next Chain to reply and nothing has not happened, Im starting to think Shopify allows these Fucked up app to steal. I Paid for this shit 3 weeks ago and i still am not getting help. Ill keep updating this review until i get answers, next time im going to put up emails they sent trying to steal my paypal.
Expect a bad review everyday

I used this app for the first time in May. I placed a order with them May the 4th and they put the order with eprolo
I didn't get my order until June 6 with all 3 items I order from nextschain missing out of the order. I had to contact them 3 times for a response and the response was bad. Customer service wanted to argue back and forth and didn't try to get to the root of the problem.STAY AWAY from this company....I believe its a rip off!! I never got my items till this day. Just a loss I have to take.

this guys are total liers. they said delivery time to europ is 10 days and my first order is waiting now 16 days . they are like Alixpress but more expensive price. this guys have wasted 4 months of my time uploding and editing thier products. never trust them.

This is an updated review, where the first time I gave this 5 stars and praising this app. I come back a month later with a different view. I came back to update it based on empty promises they had given (like lowering the prices 50-60% so then people could actually make a profit from it.) I was told it was going to be fixed in a week (end of July) which didn't happen. So then I reached out to customer service via email explaining all that I was told and got told that it was going to be done by the end of October. I chatted today with customer service and was told that it was going to get done. It was actually my mistake for waiting a month and putting my business on hold!

The Good:
First, I will say that this app has great potential so it's worth keeping tabs on. Customized packaging, ad insight, and analytics for certain products, the variety and amount of products are also great. They have live chat which is great to use if you have any questions or concerns.

The Bad:
Price gouging like CRAZY. I mean, it's bad. They are based and sourcing from China and you will find the products for 80-90% cheaper elsewhere. You also have to pay for shipping and some of the prices are just laughable because there's no way you would make a profit. For example, this cooling dog bed price is $10-$20 PLUS $17 shipping that will take up to 12 business days. They advertise a faster shipping time which is great, but doesn't actually look like it would happen once you start adding products and modifying the products information and varients before you import. The customer service wasn't consistent and the newer lower-cost products that they are adding look very very cheap. I was sorta filled with empty promises with my first exchange that never had happened and the bad will outweigh any of the good (unless high prices and long shipping times are okay). If I had moved forward, I think this app alone would have either slowed or failed my business based on the empty promises alone on it, which you would then advertise to your customers, which actually weren't true.

In saying all of this- they are actively listening and taking suggestions and feedback. I have really high hopes for this app and that I can use them at some point in the future once everything is all squared away and solved. The customer service is really kind and I do think they're working to solve any and all issues and concerns brought to their attention!