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I am new to shipping orders for my store. NextsChain stepped up as a prompt shipping service. Since I was not sure what to do, I used the Chat box to chat with a friendly and knowledgeable assistant who explained the service to me. I was assured that the shipping is fast and with care. Nextschain already had my product information ready for me. I appreciate the special attention they give to detail, which saves me time. Martinez
Been using this app for a few weeks and so far everything has been great. If I have any problem the customer services are brilliant and always a fast response. Great for fast shipping give this app a 5 star for the customer service alone.
I just downloaded, very easy to import clothes from AliExpress, fulfill your orders and do also customization! Really happy with the customer service, very kind and really want to help you. Its a pleasure collaborate with them!
Not good at all, high prices, terrible customer service managers and worst of all a high defect rate with their products. Save your self time and money and give them a miss!
Our team has contact you many times but no reply. we are continue to reduce the price for you.
I had high hopes for this app since they ship from the U.S. I noticed all my orders have been synce to the store. I finally had my first official order with this app due to the fact that a customer wanted her out ASAP. i have noticed on this app platform, they talk bad about Aliexpress, how can you down talk another platform that you too utilize for products. They are not based out of the US they are based out of Shanghai China and they too utilize Aliexpress that they talk so badly about them. I need Nextschain to have representatives/customer service personnel to help and know their craft. i was really annoyed via chat with my first order with them that they were not able to answer.
8/25 i still try to give this app the benefit of a doubt but have to keep paying double to fulfill the order and no one ever got back to me on chat. The platform is difficult to use. They treat you like DIRT when you have the basics. I will stick to OBERLO
We are sorry, we just said the fact that shipped by ePacket from Aliexpress will take long shipping time.
Most of the time NextChain is good. Their Customer Service is Excellent, even when they do not know the answer & they admit they don't know the answer. Their help & trouble shooting is also good. Their processing & shipping is still a bit slow but I think that will be resolved in time. I would recommend them to my friends & family but as I said the shipping & processing is slow. I used NextChain for 14 months.
thank you, we will improve our service
Highly recommend! Easy to work with, easy to communicate with, fast shipping and good prices. very satisfied
NextsChain made it easy for me to start my online business, it helped me find the right products for my business of choice :) Thank you...
When I first started to use them, it was good but now a Easter order that said was picked up on 02/20/2020 by shipping partner in New York still never got to customer. Had to refund them and Peter and tesbin or however you spell it, started to ignore my messages after the over fifth time of having to explain it. Now I have gotten replies and told I would get a refund for over a month now and still no refund. I can't believe the bad business ethics and morals being shown now.
Great Customer Service and product selection to choose from I really like this app is very good 10++