Scalify: Facebook & Google Ads

I really wanted to like this app but unfortunatly it's not as good as I thought.
No template pre-made to help building the ADS, no active support, and when you start an ads "worldwide" only Indian people and bots visit your website, thats kinda strange right ? Oh and talking about account attached to the app, it's buggy.
I had to add my Google account many times for it to finally... not work.
Bad experience :(

Great App! Great Support. Helps creating ads at scale in minutes and automation is best part. Analyse is great too

Fantastic support team together with a gem of a product. Thank you. This is a time saver. not sure how else to mass create custom audiences and ads

Great app that helps manage FB ads with ease. Also, the analytical tools help consolidate all the data in one place to help with decision-making. Support is great and very responsive. Thank you!

They need chat support. My account disappeared and it took me many emails to find out why when if they had support I could have done it in 5 minutes. Also, I replied within 1/2 hour of their email to me and it's late the next day before they get back to me in EST. It's a Madgicx wannabe. They need a lot more development before it is on par with it. I got a LTD so it will be worth it in the long run I think. It is simpler to use than Madgicx at this time because it doesn't do all the same things. ***Update. I guess someone read this review and although it was by email I was finally able to go back and forth with the lovely Maria and get my issue and a ton of questions I had answered within a couple of hours today.

This is an excellent app, It is very user friendly and help me with the creating Facebook ads campaign with ease. It saves me so much of time, which otherwise I would need to spend with the facebook ads campaign. Highly recommended.

I've been getting Scalify ads since forever so I took the free trial. The UI and UX are great and the support team were very responsive at answering my questions. I tried both Revealbot and Magicx and neither had solid features like Scalify.

I love this app. Been using it for over a year to launch new lookalikes. With the new I can now also launch new campaigns much faster than on facebook. There are also tons of great features that am still discovering. The support team has always been quick whenever I needed help. Keep it up.

Here's your ticket ID: 2851 this has been issued to me for some time but yet no response from the support. I have paid $29 for the subscription but could not access the app even my URL is correctly input. I had it uninstalled thought I could reinstall again but when I did eventually reinstalled the app, it asked me to pay for a subscription again in order to access the app. I did not pay for the 2nd for installing the app and therefore I am stuck. You mean I am supposed to pay twice? I am very frustrated as I need to work on my FB ad urgently. I am now thinking to ask for my money back now.

It could be faster by saving previous models of scalling. Like we can predefine settings on audience and number of audiences for each event, and just select campaign, ad post and model.

Bad. when you create audiences to quickly and adsets like in scalify. you have more of a potential to get your ad rejected and possibly banned. Also cutsomer service was not good. I tried to ask if you make a custom audience and as soon as the custom audience is created you make all these lookalikes.. won't the lookalikes not be as powerful since it takes time for the custom audience to gather your data.. so basically your making lookalikes off low data from a custom audience that has not finished populating. Also weird how as soon as i made ads with scalify i got like 60 ireland visitors within a minute. This app is not very useful to me

Great app to save a lot of time when your shop is going big! Lookalike audinces, video audiences, customer audiences, all perfect

Hoorible customer service and bad app , did not get the audience but guess what they charged 3 month for not using the app
plus you can not even chat via messenger ..if you try to send an email you can not
you can not contact them via mobile , only desktop and you can only press get started to wait a response that will never come
worst experience ever ..not worth 1$

I used this app to help me do retargeting so fast. I really like this app
Get it now save time !!

The BEST and ONLY app I use to scale my stores. HUGE time saver! It pays for itself and then some after you see your sales increase. They will!

i don't understand the app however waste of time and money for me.
i have uninstalled it but i was charged for the period of 1-6-2020 to 30-6-2020 may i know why?
MY IMPORTANT DOUBT NOW IS THAT Will i be charged again next month if so how to stop from being charged i have uninstalled scalify before 9th of June.

This app makes it super easy! Honestly, I'm excited to continue the use of this app in the future. I think there will be a lot of progression

The app has been working well for me. Quite easy to use and it does really help when you are playing around with FB ads to find the perfect audience. Still need to see an improvement in conversion, will see how that goes.

This app didn't work at all and they need to have a cancel button upfront we shouldn't have to search to cancel.

Since you've taken the time to email me everyday asking to have this review changed I will increase it to a 3. I just wish I had heard from you this much during the 7 day trial. Seems you're more concerned with my review then you were with my initial issue. To ask me to send you a screenshot after I told you my ad wasn't producing any results and then waiting until the last day of the trial to finally tell me it was a pixel issue still defeats the whole purpose of a trial period. My screenshot didn't provide any additional information for you so that means you could've located the pixel issue without pushing it off on me to send you a screen shot. The urgency to determine my issue didn't come until a review was left and a refund was asked for. So since you're interested in improving your service now, I suggest increasing your trial period to 14 days to give someone a chance to truly see the results if there is an issue that takes days for your tech team figure out.

so far so good , let's see how it goes in the coming days, never used anything like this before so this will be a first.

good but i don't get the point of having it paid... because i literally have to use it once :( anyway, good use case though, maybe more automated rules with strategies?zzxczxczxc

just installed it and already loved it! really easy to use ! must have for everyone.
really enjoyed using it

top 10 apps i have ever used
since i started dropshipping i recommend to any new dropshipping newbes

Just created my first retargeting campaign, still need to create more campaigns lets see how it perform after it.

the app its so easy to use compared with face BM clearly save a bunch of time doing the boring things on facebook

hopefully it will generate sales the most important thing here ill for sure update more detail as soon i collect more info

thanks for the app .....

Just installed the App and so far it is so fast in creating my ads. Quick support too and help. I will add more information as i get used to the App

Easy to use if compared to Facebook Pixels, Ads Manager. I think it is going to help me a lot and I am sure I'm gonna keep this app.

i love it, I just Scale about 10 mins and it work super unbelievable thing you just need to study it well

it looks great so far .helpful app and support ! will test it further and come back soon with detailed review

This is the first app I install on every new store I create. It saves hours of boring work on Facebook. Very recommended.

I was skeptical to install Scalify after reading some 1-star reviews. After launching the app and trying carousel ads on my own, I can't go back to running ads by myself! This literally took me a minute to get done and I'm so glad I've tried it. You've just won a new customer for life!!! 10/10 would recommend.

Would give 0 stars if I could.

Horrible app, sent thousands of spam traffic visitors to my website while campaign building. Not while the campaign was running, while the campaigns were being built!

Creator refuses to take responsibility for this, and insists Scalify can do no such thing.

We have established beyond a shadow of a doubt that the source of this spam traffic was Scalify and still he insists that there is no way this is possible.

I am not the developer to tell your team what is causing this issue or how to troubleshoot it from a programming and coding point of view, I am the end user telling you your app has an issue with creating large amounts of spam traffic to sites while building large campaigns.

Whether the app does this as a byproduct of inserting the appropriate links for each ad being created, I don't know, and it's not for me to solve, that is for the development team!

The back and forth emails with the CEO trying to establish this point was seriously ridiculous. All that was done was deny responsibility, a real waste of our teams time even writing those emails!

This issue is for the developer team to solve. Not the end user that is pointing out the issue!

All email correspondents were the creator of Scalify denying responsibility for the actions of his app, rather than taking the steps to see why this has happened.

Even after evidence was provided to substantiate our claims! Screenshots of discrepancies between traffic seen on our Shopify store (5000 visitors), and unique link clicks triggered on facebook (only 100 clicks).

Strongly advise against using this app if you do not want to receive thousands of spam visitors on your site.

We had to take extra measures to minimize the impact this had on our Facebook Pixel.

Please think twice before downloading this app, it does what is advertised, it creates the ads you want. But at what cost?

At the cost of demolishing your seasoned pixel!

Not worth it in my opinion.

To add insult to injury, the CEO won't properly look into the issue of why the app is behaving in this manner. He simply deflects blame away from Scalify denying it has anything to do with it.

Again, it is clear to us beyond a shadow of a doubt that Scalify, while building our campaigns, was the source of this spam traffic in the thousands!

----------In response to Yassirs review reply---------------

It's good to see you are still not taking responsibility for your app. Thanks for making that even clearer for anyone reading this review.

Also good to know that confidentiality isn't a concept over at Scalify.

I had avoided attaching email contents in my review but if this is how you're handling this situation, again rather than addressing the actual issue with your app, I have also attached the email sent to Yassir prior to getting the reply he attached below.

-------Quoted from last communication through "support"----------
Yas,

I would extend the same advice to you that you gave to us. "It is always better to think what I did wrong instead of trying to blame others for a bad outcome.”

I am aware loses are a normal part of building campaigns, and I am prepared for such an outcome. In other cases where we lost money on ads, we were at least able to go back to the ad performance and study CTR, CPC etc. No such experience with the Scalify created campaign, 5000 clicks were nowhere to be seen on the facebook ads manager.

Now to reiterate what I tried to communicate in my previous email, we have spent similar amounts in the past and have not seen THOUSANDS of visitors come to our site in a matter of SECONDS.

The spike in traffic was immense and immediate. Again, to eliminate other possibilities and be sure where it was coming from, we stopped the campaign building and saw traffic drop dramatically back to our regular range. I’m sure you know that facebook doesn’t give instantaneous traffic results within the first seconds of a campaign actually running, let alone a campaign that is still being built not even actually running!!

This is no small anomaly, and should be addressed with a little more seriousness from you and your development team, rather than deflecting blame to Facebook.

How your app works is for you and your developers to discuss and troubleshoot, what you have described to me is how you would like your app to work ideally, but clearly from our experience at Lightning Flame it is not working in that manner.

You should be thanking us for pointing out such a major flaw in your campaign building, not deflecting blame and ignoring the actual issue that is present in your app.

I have attached screenshots of our facebook ads manager, showing only 100 Unique clicks from the campaign….. 100!!!! Not 5000, ONLY 100!! And that is after the campaign started running, not while it was being built which is when we got all the spam traffic.

I’ve also attached a screenshot of our Shopify backend showing over 5000 visitors…. those visitors came to our site WHILE the campaign was being built by Scalify, not while it was running... while it was being BUILT.

Never in my facebook ads experience have I had an ad perform and bring traffic to our site before I even published it, I’m sure you see how ridiculous it would be to claim otherwise.

Ads can’t bring genuine traffic from facebook users…. If they’re still not even published on facebook! Come on Yas, you know better than that.

"Now addressing the assumption that the traffic you are receiving was not from humans.”… this was no assumption, we can clearly tell if traffic is not genuine by using Facebook ads metrics, Shopify metrics, and other tools that we have.

"you are pretty much saying that the Facebook campaign is sending you bot traffic.”… please don’t tell me what I’m pretty much saying and rather refer to what I actually say. As I said in the previous email "We isolated the variables as we were seeing all the spam traffic. We stopped the campaign building being done by Scalify and saw the spam traffic drop off 100% to nothing, then when campaign building was brought back on again, unfortunately it was clear that the spam/bad traffic was coming from Scalify.”

We have been using facebook ads for a while, and never had this issue. So no, I’m not “pretty much saying that facebook” has sent me spam traffic. I’m saying Scalify, whether by a software bug or otherwise, has directed spam/bot traffic to our site. That is a fact, how this fact is handled is a whole other story.

Please take a little more responsibility for what your app is doing once it has access to a businesses store!

The fact that you are simply deflecting all blame to Facebooks API is really unfortunate. I would have hoped that you would take this feedback from a client a little more seriously, and with a little more initiative.

I leave you with the aforementioned screenshots so that you may be able to evaluate the situation more logically.

Cheers,

Jordan A. Riddell
Team at Lightning Flame"
-------------- End Quote---------------

The way you're handling all this is quite disappointing, and quite telling.

To claim I "think" Scalify sent the spam traffic is hurtful and very unfair. It simply shows how little you grasp the issue I am attempting to report, and how little you respect and value actual real feedback from your users.

We have presented the evidence for our claims, and stated how we reached our conclusion, none of our evidence has been addressed, rather you state how you would ideally like your app to work over and over again. Cyclic never ending conversation thanks to your lack of accountability.

Something that is also telling of how little knowledge you truly have of what your app is doing is to claim you need 5000 Unique IP proxies in order to achieve 5000 website sessions.

Firstly, nowhere did I say Scalify was deliberately sending this traffic on purpose, I simply stated that this is what happened in hopes of fixing it.

For some reason you have taken it as an accusation rather than a bug report.

You do not need 5000 unique IPs to have 5000 sessions, if I visit my website from my own IP address, then close the tab and visit the site again, then close that tab and visit the site a third time, guess what... I get 3 sessions registered on Shopify even though they were all from the same IP...

Please expand your understanding, especially if this knowledge is pertinent to your apps performance.

Highly disappointing experience with Scalify, and an even more disappointing experience trying to resolve the bug by corresponding with Yassir

amazing. you can create campaigns in few clicks.
i will continue using this app to see wht results i get

Totally as advertised. This app is easy to use and well worth it. I recommend this app to anyone ready to scale their ads and make the best use of their pixel data.

This is one really cool & Awesome App! It takes all the grunt work out of Facebook and allows me to focus on my Business.

Hi there, I wonder how can i contact you? I wanna know if i use the 7 days trails and i don't get any results.Can i cancelled my subscription?Do you still charge me?

i used this app to help me control facebook ads ! this is the best app about facebook i ever used !

Love it! I have watched the initial videos which explained in detail what this app is able to do. And because I have been creating LLA recently for hours and hours in FB ad manager, this was something worth the try.

So far easy process and my audiences were created seamlessly. So for the ease of use and for the speed 5 stars, it really saves your time!

Thank youLove it! I have watched the initial videos which explained in detail what this app is able to do. And because I have been creating LLA recently for hours and hours in FB ad manager, this was something worth the try.

So far easy process and my audiences were created seamlessly. So for the ease of use and for the speed 5 stars, it really saves your time!

Thank you

I just created my LLA, a very fast method if compare with manual selection. I Save about 20-30 mins to create a new lla campaign with age splitting. Well done, the price could be a bit lower! Overall good app!

I've been using this Scalify now for about a year. It's the first app I install on every new store I build.

Easy to create many adsets in a single shot. 20% audience only here not in Facebook even. Fastest way to scale your audiences and no chance to miss any specific audience.

To be honest I saw the videos, saw the app and had a lot of faith in it.
After using it for an hour facebook just kept rejecting my ads and I thought it was because of the little audience I had accumulated so I deleted the app and got to work on making more audience and wanted to try again but it wants to charge me the 29.00 Dlls even though I never could use it
I emailed them about facebook rejecting but never got a response, only emails every 3-4 hours or so about their app
Love the idea of the app but review goes down by customer service, hope you guys can fix that!

I have only just started using Scalify and already I can see the power of it and so quick.
Can't wait to do more
Sofielines

Realmente es excelente, solo que desearía tutoriales para la comunidad Hispana no todos hablan ingles

So far so good.. but only just started so will have to see how the ads perform and the product fairs

Scalify is by far the most used app by. dont have to worry about trying set up ads. this app takes the stress of and all u have to do click a button! definitely worth every penny i spend. happy to have this app.

Not sure if they are the ones writing these reviews or they hired people to do so but I must tell you that this app/company is not what they have hyped themselves to be. Support is nonexistent and basically informed me that they do not help their customers in any way based on the low price of their app. BUYER BEWARE!. Do yourself a favor and install the normal facebook ads app and save yourself from this.

Update.
I came back here to actually delete this review but I would not be doing that anymore. You guys are so rude to your customers its unbelievable.

Very helpful, easy to use and do the heavy lifting work in minutes. I recommend without a doubt! One of the best tools to help you scale.

So Easy Efficient and helpful, one of the best apps on shopify, If you are a beginner with facebook marketing GET THIS APP!!

Awesome app - does the work of at least 10 people and I would highly recommend this app to anyone who is serious about scaling their eCommerce business.

Installed it just 10 mins ago. I don't have much knowledge in FB ads. The app seems easy to use so far. Will give more info when I get a result =)