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They need chat support. My account disappeared and it took me many emails to find out why when if they had support I could have done it in 5 minutes. Also, I replied within 1/2 hour of their email to me and it's late the next day before they get back to me in EST. It's a Madgicx wannabe. They need a lot more development before it is on par with it. I got a LTD so it will be worth it in the long run I think. It is simpler to use than Madgicx at this time because it doesn't do all the same things. ***Update. I guess someone read this review and although it was by email I was finally able to go back and forth with the lovely Maria and get my issue and a ton of questions I had answered within a couple of hours today.
Hi Active Life Living,
Thank you for taking the time to review Scalify. We appreciate you for sharing your feedback with us and the Shopify community.
You are absolutely right about chat support. Our team is growing, and we can't wait to provide you with instant support in the future.
For now, we're more than happy to offer you support via email that you can access through the Help section on the app.
Each Scalify account is independent, for security reasons, when you create multiple accounts and forget the email addresses, we, unfortunately, can't tell that they belong to the same person. For your security, we ask you to provide us with the email address linked to your account.
Kindly note that Scalify is an independent product with its own development team, vision, and learning curve.
Scalify is unlike any other product on the market as you can see through the hundreds of reviews across the web (Shopify, G2, Capterra, etc).
Please don't hesitate to reach out to us if you need any further assistance.
Kind Regards,
Maria from Scalify
good but i don't get the point of having it paid... because i literally have to use it once :( anyway, good use case though, maybe more automated rules with strategies?zzxczxczxc