The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
beau and belle co
Poor customer service, when you want a user to stay, there is a method of how you should speak to them. Where is the customer service, communication skill at? Yes, I wanted a update on my ticket 766, I know what your colleague said, I myself work as a service desk analyst so i know what is required within this job field. Tickets are updated on regular basis. With me contacting you on 15/05/21 and the ticket needing to be completed on 16/05/21, then there must have been some progression and information within the ticket that user can know about? Unless you have not even looked....
Fantastic service, highly recommend them. Team was helpful and supportive and the app works very well.
The support team for this this app is amazing. They responded immediately to an issue with outdated parts of my theme, their engineers fixed the problem in less than 24 hours. Thanks
I've had a excellent experience with this app and the team behind it. They went well out of their way to solve some issues I had with old/bad code and to make sure the app was functioning correctly on my site. I highly recommend this app for anyone who doesn't have the time or sophistication to deal with their Schema personally. Fantastic product and customer service!!!
I totally, totally recommend this app. The customer service is second to none!
I had a problem showing my adds on google because of an incorrect schema markup. I tried other apps to no avail. The team behind the app is very professional and certainly know what they are doing. It took Baris a week ( it was a difficult issue). I thought he would have left me stranded but stuck with me until the problem was solved. I am very pleased
The app is great but the company behind it is even better. The app solved most of my structured data issues and the bit that was remaining was resolved quickly by support. A remarkable experience and a great result. Thanks.
Not seen results yet as only recently installed. 5 star rating is for customer service alone, absolutely outstanding aftersales.
Kona Natural Soap Company
I have had a heck of a time dealing with the product and snippet errors between my Shopify store and google. I finally broke down and asked for help after researching the internet for information. I contacted Schema Plus and got first-class treatment. Champagne and reclining seats. Hey, I have a vivid imagination. But in all seriousness, they went above and beyond. Not only did they help me with the problem but they offered to make the changes and a few additional changes as well. Exceptional attention to detail. I would highly recommend these folks (thanks to Ozzy and Baris) for their professionalism and willingness to help. You guys rock!!! Aloha
The best Google Schema app I have found. Totally worth the monthly subscription. Baris and his team are absolutely amazing - incredibly attentive and superbly competent. I installed the app in two Shopify stores and in 24 hours all the warnings that appeared in Google's Rich Testing Tool were gone. One of our stores had 4 warnings and the other 7. Both stores have 0 errors and warnings today. I should also mention that the warnings were coming from old, outdated schema. Baris and his team quickly identified the problem and manually removed the outdated schema from both stores, eliminating all warnings. Do yourself a favor and install this app - it will continuously monitor Google's requirements and update your schema so your store is always submitting all the pertinent information to Google. Thank you, guys!
Easy to use and the support was super helpful in clearing out some outdated schema leftover from previous themes.