Rezensionen (425)
Gesamtbewertung
4,9
Anpassen
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Nach Bewertung
Bearbeitet am 15. Mai 2021
Poor customer service, when you want a user to stay, there is a method of how you should speak to them. Where is the customer service, communication skill at? Yes, I wanted a update on my ticket 766, I know what your colleague said, I myself work as a service desk analyst so i know what is required within this job field. Tickets are updated on regular basis. With me contacting you on 15/05/21 and the ticket needing to be completed on 16/05/21, then there must have been some progression and information within the ticket that user can know about? Unless you have not even looked....
beau and belle co
Vereinigtes Königreich
3 tage mit der App
13. Juli 2022
Waiting for answer since days, no support available. I have question and no one helps. Useless this app.
Die-Ladesäule.de
Deutschland
Etwa 16 stunden mit der App