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amazing support by YAPRAK, very friendly and experienced. There is ongoing issues with SEO and google which she successfully resolved quickly.
Muy buen servicio de atención al cliente, pregunté por el chat y al minuto más o menos ya me estaban respondiendo y ayudándome a solventar mis dudas.
The best support I've ever experienced - I was helped quickly and given recommendations away from the usual app performance that are extremely helpful.
I had a few questions and Mrs. Yaprak was able to assist me. She was knowledgably and friendly. I look forward to doing business with them.
yes it is good. but it not for me
Schema Plus is an absolute game-changer! They have the world's best customer service, and Ozzy, who handles support, is incredibly helpful and responsive. This app makes managing schema a joy and has significantly improved my site's SEO. Every Shopify user should have this app!
Schema Plus just took the Shopify App experience to another level for me. I've tried multiple other schema apps (including some of the most rated ones), but they all didn't work. I still kept getting errors and warning messages. Then I installed the Schema Plus and at first, I had many errors too. So, I contacted their support and they fixed all errors and removed the old schema code which was confusing Google. And they did all this while I am still on my free trial! I haven't seen any other app on the Shopify app store that delivers both the product and service that delights.
***** YOU ROCK!!! *****
This app does exactly what it says and it does it QUICK AND EASY! Straight forward installation, super easy to deploy and it works great right out of the box. Modifications, if necessary, are straight forward and can be done without any effort at all. Within about a day of installing this app the microdata information was picked up by crawlers and robots and is now being displayed properly across all channels. If you are serious about your store and you want to see improvements in click through rate, having the proper markup on your site is the way to go. This app solves that problem and should be on your short list of must have apps for your store.
In addition to this app being one of the best built that I've have ever deployed into our client's Shopify store, I'd like to share something else as well.
One of the greater pleasures I've encountered while using Shopify and the multitude of aps by developers in the store is the interaction with support. Asking questions about and interacting with the various developers of these apps has been an inspiring international journey. Baris Yuksel from Uppercase Brands, the developer of this app is no exception. Within minutes of my support request Baris and I were firing off emails back and forth about a small issue I was facing. The issue was not caused by the app but it was related to Schema markups nonetheless. I need some added functionality and within minutes Boris was able to deploy a custom fix that has solved our problem.
Poor customer service, when you want a user to stay, there is a method of how you should speak to them. Where is the customer service, communication skill at? Yes, I wanted a update on my ticket 766, I know what your colleague said, I myself work as a service desk analyst so i know what is required within this job field. Tickets are updated on regular basis. With me contacting you on 15/05/21 and the ticket needing to be completed on 16/05/21, then there must have been some progression and information within the ticket that user can know about? Unless you have not even looked....
I am just getting started with this app, (it came highly recommended) but the prompt replies and assistance with my beginner questions from the developer have been stellar, thank you Baris!