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CATASTROPHIC IMPACT ON 5 STORES
Schema Plus destroyed my rich snippets across 5 e-commerce stores, causing 50% revenue loss for months.
MAJOR TECHNICAL FAILURES:
App claims Judge.me integration but NEVER generates aggregateRating in JSON-LD
Malformed URLs with escaped characters (//, \u0026) breaking Google indexation
Seller information completely missing from offers
Logo URLs returning 404 errors permanently
Single image generated despite complete product galleries
HTTP instead of HTTPS in @context
Broken breadcrumbs despite "enabled" status
INCOMPETENT TECHNICAL SUPPORT:
First response: "Rich Results Test looks okay" - showing complete ignorance of difference between validation and SERP display
Systematically blame Google instead of acknowledging their bugs
Deflect to third-party apps (TinySEO, Avada) even on stores without these apps
Ridiculous delays: "1 month wait" for basic corrections
Support exploits merchants' technical knowledge gaps
COMPETITIVE COMPARISON:
TinyIMG solves ALL these issues in 10 minutes:
aggregateRating perfectly integrated
Clean HTTPS URLs
Complete seller information
Multiple images handled
Competent technical support
REAL BUSINESS IMPACT:
50% revenue drop across multiple stores
Rich snippets disappeared despite "valid" Rich Results Test
CTR cut in half without stars in SERP
Lost customers to competitors with rich snippets
Months of damaged SEO performance
THIS IS A SCAM:
Schema Plus charges for broken functionality, refuses to acknowledge their bugs, and keeps merchants paying with false promises of fixes.
TECHNICAL EXPERT CONFIRMATION:
Had SEO expert analyze the issues - confirmed Schema Plus generates fundamentally broken structured data that exploits merchants who don't understand technical implementation.
RECOMMENDATION:
RUN from Schema Plus. Use TinyIMG or manual implementation. Literally anything else works better.
This app literally destroys your SEO business.
Save your money and sanity - choose ANY other schema app.
I'm terminating my SchemaPlus subscription and warning other merchants about your app's fundamental failures.
YOUR INITIAL RESPONSE WAS TECHNICALLY WRONG:
Diana initially claimed "the test results doesn't show any issues and the preview is looking okay" - completely missing the difference between Rich Results Test validation and actual SERP display. This shows a fundamental lack of understanding of how Google processes structured data.
EXPERT TECHNICAL ANALYSIS:
I consulted an SEO technical expert who confirmed that your support responses demonstrate complete ignorance of structured data implementation. The issues are clearly within SchemaPlus code generation, not external factors.
DOCUMENTED TECHNICAL FAILURES:
Missing aggregateRating - SchemaPlus fails to integrate Judge.me review data into JSON-LD despite claiming "no inputs required for this integration"
Malformed URLs - Escaped characters (\/\/ and \u0026) in generated JSON-LD
Incomplete offers - Missing seller information, itemCondition, priceValidUntil
Single image limitation - Only generating one image URL despite multiple product images available
Broken logo URLs - 404 errors on Organization schema logo paths
BUSINESS IMPACT:
Since SchemaPlus implementation, I've experienced a 50% DROP IN REVENUE due to disappearing rich snippets that previously drove traffic and conversions. Your app has directly damaged my business.
YOUR DEFLECTION TACTICS:
Initially blamed Google despite technical evidence
Now blaming TinySEO/Avada when identical issues exist on stores without these apps
Offering 1-month delays instead of acknowledging your app's bugs
COMPETITOR COMPARISON:
Merchants using Tapita SEO achieve perfect rich snippets immediately with identical setups. Your app simply doesn't work.
WARNING TO OTHER MERCHANTS:
SchemaPlus exploits merchants' technical knowledge gaps by:
Blaming Google for their own coding failures
Deflecting to external apps when caught
Providing "solutions" that don't address core issues
Keeping you paying while delivering broken functionality
I'm implementing manual JSON-LD that will resolve all issues in 2 hours versus your promised month of uncertainty.
Your app and support are technically incompetent and financially damaging.
https://schemaplus.io
Crawling and Indexing
Page has unsuccessful HTTP status code 423
Pages with unsuccessful HTTP status codes may not be indexed properly.
Since installing the app, we experienced many problems. We believe the app has caused many issues consequent of nominating the incorrect url along with causing much duplicate schema - they told me they had removed this but didn't.
Furthermore, upon learning about schema, it does not mark up much and what is does, it does badly.
I've just been told that support takes 1 week - hardly acceptable.
I delete the application because i didnt know where to go for delete my subscribe plan, but i continue to pay since 2months, i dont know where to do for delete this. When i download the APP again, they ask me to pay now 14$ ....
Thank you for your feedback. We are sorry that you had a negative experience. Your business matters to us. Our support team is online 24x7 and can do refunds promptly. You did not contact them, you just left us a review. Regardless, we refunded you fully for the mentioned months. And we notified Shopify to follow up on your full refund. We waited to reply on your review as we were hoping you would reflect on all the actions we took!
Really bad application My site search console stopped working after installing the app no more crawl no time line
Super slow customer service, have been waiting 3+ weeks to activate my account with this APP still no luck. Would not recommend, look elsewhere
Caused traffic to decrease, showed Google Console proof, contacted them no help but sent me a link to better understand Schema which i didnt need.
Thank you for your feedback. For your site, we explained in detail along with links to documents why your traffic is decreasing (which is a general problem to your site). We offered to help you further, as we always do with every single one of customer requests. Without any response to our emails, you deleted our app and leave us a one-star review.
I had a really negative experience with this app that cost us money. They insisted they were compatible with Yotpo and had us delete our Yotpo schema, which was disastrous and hurt our product appearance in Google. Baris, presumably the creator, was rude and arrogant. I really regret installing this app and am paying for it - literally - with the fallout from using their schema to replace my old schema. If you're an established business, RUN!
Thank you for your feedback. We are sorry that you had a negative experience. Your business matters to us and both our customer support and technical support teams are diligently working to make sure that every single customer gets full rich snippets on Google. At the time you deleted our app and left this review, your store had full rich snippets with review stars by SchemaPlus schema on every single result.
Please refer to this screenshot: https://schemaplus-users.s3.us-east-2.amazonaws.com/the-luxe-lens-april-27-2021.png
Should you choose to reinstall and try our app again, we’d greatly appreciate the opportunity to make things right and work toward earning back your business.
They kept asking me to review them immediately once the app was installed. I told them I would first need to actually see how the app performs. It turns out it doesn't perform well at all. They slowed down my site considerably and put weird grey backgrounds all over my site. When I asked support about it they just told me developers were looking into it. I kept asking for feedback, but they could not provide any answers from their "developers" 3 days went by and nothing was fixed so here I am doing the review they begged me for. Thanks for making my site slow and ugly and wasting my time. Still waiting on their feedback.....