I love the app. I get a facebook message when there's an abandoned cart and then I call or email them back asap when they're still close to buying. It's free so it's a no brainer.
Little Wings Nz
Totally LOVE this app and not just because its FREE... but because it allows my small business to have a 'customer support' feel to my business. Which builds customer trust etc. It is easy to use. And as long as I am using mobile data, or wifi... I can offer customer support wherever I am. Brilliant! A totally MUST have app for small businesses and if you are just starting out with shopify.
I really wanted this one to work. It started off sending me messages on any Abandon Cart for the first day. Then it was sending everything as an abandoned Cart which I contacted one and they said they paid.. looked and yes they did. Then it was intermittent on what came in and missed a lot then started to give me paid customers as abandoned. Hopefully it gets the bugs taken care of.
Dropship Lighting Store
I am noticing on my dashboard that I have abandoned carts yet Im not receiving a notification message from Scout???
Can't get the app to work.
Sometimes it sends the msg and sometimes it does not.
Goodman Electronics Online
Works great! It does exactly what it says that it will do!
Pure Hearts International
Does what it says it will do. Works well.
Thanks for building this smart method for reaching out to folks who show some interest in our products. I got a warm lead the same day I installed this app!
It's also nice to have a suggestion for the conversation to get us in the mindset to talk to customers. As small business people doing a multitude of tasks, our minds are always on something else when a lead comes in.
I closed the deal on the first call. Can't wait to get the next one.
Savage Supplements Llc
I can't believe no one hasn't thought of this app before! This is like a live sales lead platform that hands off warm transfers as they come in, which is any salesmans dream. I can run my business and now finally have a "customer service call center" feel even though we are a newer business. GREAT WORK!
This app is sales genius. I can't say enough good things about it. My store gets a few sales per day, and this has already gotten us additional sales in just 1 week or so of use, plus creating massive good will for our store. Thank you for the app! When we get larger, we'll be looking into your enterprise plan.