Overall rating Based on 138 reviews
Just the app I was looking for. So much more than an abandoned cart app. Scout allows me to differentiate myself from the giants and find a competitive edge through customer relationships. Customer support is fantastic. A huge thank you to Ahmad for going above and beyond and living the principals of superior customer experience.
Been looking for an app like this for a while, seems to be the solution to my problems!
This is an absolute genius app I must tell you do not hesitate to add it to your store, i recovered 3 carts the first day i downloaded this app, its insane and unbelievable and the crazy part is its free. FREEEEEE. Dont even start me on the support the most AWESOME ever Ahmad is so attentive and even got the app upgraded to make sure it was working well with my shop. All I gotta say is get it now like right now. And watch the cash rolling in
Absolutely love this app! There's so much to do when building an e-commerce store and Scout truly handles one very important task - keeping watch of abandoned carts and alerting me with the information to potentially close those sales. Truly appreciate this app! It works effortlessly and conveniently, and it is still hard to believe that it is free. Thanks Scout! It is definitely one of my favorite apps on this platform.
Its really great app this wonderful app help us to recoverd 60% of our customers in whatsapp about 1000 $ just in one week
Thank you very much , looking forward to add url cart in the message ☺️
Thank you very much
This app is extremely valuable! I started in eCommerce in October of 2017 and my business took off. Abandoned carts are everyone's worst nightmare and at first I was inundated with abandoned carts with shockingly high values (some over $1,000).
The built in Shopify abandoned cart email is either blocked by the customers email and/or ignored by customers as spam.
Scout gives merchants a PERSONAL and effective way to connect with customers in a very easy to use platform (Facebook messenger).
Customer are happy and surprised when you reach out personally and they become very willing to complete the sale.
Automated cart recovery emails are impersonal and already what they are expecting.
I have had great success with this app when taking the time to send a legit email. I have recovered over $10,000 of abandoned cart sales.
For a free app this is ESSENTIAL!
My name is Jose I am new to e-commerce I have no experience doing this, so I started looking for some free apps cuz my budget is small so I found this amazing app called Scout, I just went through the great training that it has before starting this app is unbelievable you have to try it
We’ve been using scout and its helped us alot in speeding up the abandoned cart recovery. We just discovered their direct whatsapp feature and its simply amazing. To top it all , its completely free and the people behind the app are really supportive and take suggestions very positively. So how the app opertaes is that ever hour it fetches data feom the shopify store and sends you a personal message to your facebook messenger alerting you about the abandoned cart, and lets you call or message or whatsapp the potential customer instantaneuosly. Since we do alot of international business often Our customers have certain questions they wish to ask before they purchase the product. and since we get to call them and help solve their doubts in real time , it sure helps a great deal.
Calibre Gym Equipment
It really annoying the emails get sent from your iphone mailbox so in my case it was my personal email which is something I certainly did not want to do.
Wear Your Music
We've been using scout for our growing business and it is a great way to keep up good communication with our audience that feels personalized. Our abandoned carts convert at a much faster rate now!