Scout ‑ Recovery & Retain CRM

Scout ‑ Recovery & Retain CRM

by How Many Steps Inc.

Free Personal Assistant for Order Recovery & Buyer Retention

Overall rating
4.8 of 5 stars
Based on 135 reviews

  • 5 of 5 stars
    93% of ratings are 5 stars
  • 4 of 5 stars
    3% of ratings are 4 stars
    (4)
  • 3 of 5 stars
    1% of ratings are 3 stars
    (1)
  • 2 of 5 stars
    1% of ratings are 2 stars
    (2)
  • 1 of 5 stars
    2% of ratings are 1 stars
    (3)

All reviews

111 - 120 of 135 reviews

Cannaseur Io

I was so frustrated by not being able to immediately get a notification when someone abandoned cart. Those missed opportunities need to be jumped on ASAP. Scout has not only given me instant notifications, but also sends me all the abandon details I need, along with direct access to get in touch with the potential customer through whichever channel works best.

Blazelit

Truly an AMAZING APP ! Thank you :)!

Huely

Love Scout. Scout makes me feel good about talking to my customers. And I love that it focuses on customer relationships and not just abandoned checkouts. Every day I get an alert on my best customer, and Scout asks me if I want to send a handwritten note. I tried it, and got an amazing reply from my customer already. Anyone who wants to build brand loyalty should use this app!

Merimari

Great app notifies me when I have an abandoned cart and reminds me to call that customer! What a great idea - I never thought to call abandoned cart customers.

Boy To Girl Shop

Installed for about a month, it never worked (and I have tons of abandoned carts from the analytics)

Multi Niche C

Awesome app. www.allexpressnow.com

Zappy Wheel

I love the app. I get a facebook message when there's an abandoned cart and then I call or email them back asap when they're still close to buying. It's free so it's a no brainer.

Little Wings Nz

Totally LOVE this app and not just because its FREE... but because it allows my small business to have a 'customer support' feel to my business. Which builds customer trust etc. It is easy to use. And as long as I am using mobile data, or wifi... I can offer customer support wherever I am. Brilliant! A totally MUST have app for small businesses and if you are just starting out with shopify.

Ocean Warrior

I really wanted this one to work. It started off sending me messages on any Abandon Cart for the first day. Then it was sending everything as an abandoned Cart which I contacted one and they said they paid.. looked and yes they did. Then it was intermittent on what came in and missed a lot then started to give me paid customers as abandoned. Hopefully it gets the bugs taken care of.

Dropship Lighting Store

I am noticing on my dashboard that I have abandoned carts yet Im not receiving a notification message from Scout???