by Scribeless

Delight and retain more customers with handwritten notes

4.8 of 5 stars(6 reviews)

Delight customers

A personalized handwritten note makes the customer experience so much more memorable, and is a great way to make gifting feel more special.

Increase retention

Developing a more personal relationship with customers builds brand loyalty and increases customer retention.

Improve reviews

Happy customers leave 5 star reviews. 5 star reviews make your products stand out from the crowd. Improve reviews and offer incentives.

About Scribeless

Personalized Handwritten Note Service

A personalized handwritten note makes e-commerce feel more special and is a great way to increase customer retention, improve customer reviews, and make gifting more memorable.

The problem is, writing out notes by hand is impractical at scale. We use technology to create and automate personalized pseudo-handwritten notes. Our AI can learn any handwriting style and then faithfully recreate it with variability and controlled imperfection, so it is indiscernible from human writing.

Visit our website to request a free sample!


Full service

Automatically send handwritten notes from our production facilities in the US, UK and Canada. Design your stationery on the Scribeless platform, write your message, pick your handwriting style, and automatically send out notes to customers (or certain segments) with a first-class stamp.

Scribeless On-Demand

Integrate Scribeless On-Demand to automatically create personalized handwritten notes in your facility, so you can wow your customers as soon as they open the box. Make your gifting experience more special by including a handwritten gift note with your package.


Use cases

New customer signup

Welcome new customers notes to your store with a personalized handwritten note. We recommend sending a discount code or a personalized product recommendation to encourage customer loyalty.

New order

Want to thank returning customers for their continued loyalty? Trigger a personalized handwritten note every time an order is placed.

Abandoned cart

If a prospect has products in their cart but leaves before entering their payment details, entice them back with a handwritten note delivered directly to them with a product testimonial or discount code.

Order fulfilled

Need to wait for age verification? Trigger the notes to be sent only once the order has been fulfilled.


Our product

Create your campaign on the Scribeless platform, and keep track of performance from the dashboard. Design your note with our stationery editor, and then write your message using merge variables in your preferred handwriting style. Our AI can learn any handwriting style, so please get in touch if you'd like us to learn yours! All full-service notes use thick textured card stock, and we only use first-class stamps.

Integrates with

  • zapier,
  • hubspot,
  • rest

Media gallery



See all pricing options

External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.

Free to install

We offer fixed monthly subscriptions for On-Demand, and pay-per-use for our Full Service. See our site for more details.

4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    83% of ratings are 5 stars
  • 4 of 5 stars
    17% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    0% of ratings are 1 stars

Most recent reviews


We absolutely love this app. It allows us to deliver a wonderful personal touch without the hassle of writing out each and every note to our customers. The team are incredibly helpful, and always there to help with any issues we have had. Would 100% recommend! We have also used it to handwrite notes to our influencers/ambassadors to update them with our business news in a more personal way than an email!

Daisy London

We have been using this app for about 2 months now and we are so so pleased. Originally we introduced it in order to have all of our gift messages automatically printed for us (so nice not having to hand write them!) and now not only are we using it for that purpose, it has also allowed us to roll out a new customer retention scheme. The hand writing is super realistic, and setting it all up was pretty simple too as the Scribeless team can do most of the work for you remotely- great for people who struggle with the tech side of things like me :) We're super excited for more updates + to see where this app can take us.

Scruffy Paws Nutrition

Great app, good company to work with. The handwriting looks very realistic and prints at a high quality, customers seem to like them!