Avis (46)
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Not working. Customer support sent a link of troubleshooting videos that needing users to figure out how to make it work. Involving find codes from pages and use the code in the app. However, our theme is not the same one and we couldn't find the part of code. So, we told app team that we cannot figure it out. Then we got offered a paid service (USD $50) on a step in to make it work. Yes, a free app but support is not.
Then we tried another free app doing the same job. Despite it didn't work initially, the customer service person stepped in straight away and it works like a dream.
This is a neutral feedback. Just our experience with this app and support. Good luck, everyone!
Not sure it's totally fair to say support is not free.
Having us do a custom install on your store that involves our teams time is an optional paid service, yes.
Glad you found a solution!
Nor working
Thanks guys!
If you ever need help, feel free to reach out support.
From a business to business POV it might a good idea to do that before posting negative reviews out of good faith (especially when one business is providing its services for free).
Just a suggestion.
Good luck.
Works great! Customer service is quick to respond and fixes any issues we have.
Perfect!
thanks!
Excellent app, does exactly what it says it does. Excellent customer support, developer fixed bugs quickly. 100% recommended
Thanks guys!
seems to work really well, very happy with the performance of this app
very useful tool and it is free
Not working and is showing a 502 Bad Gateway error, Scroll bee working as expected.
lol thanks "my store"
The App is perfect! no problems detected.
Thank you!
Great App! Great customer service! Helped us a lot.