AG Accessibility EAA ADA WCAG

I finally went to cross off "accessibility" on my website and went to this app. At first I was confused, and then I missed an important step (all my fault) . I went to chat and was greeted by olivia. She showed outstanding knowledge and true support as she guided me through what to do. I get frustrated at the drop of the hat, and she so easily fixed me up and showed me where I fell off the path. The app is super easy to use, and has very useful- but not overwhelming or super technical reports / verbiage. I'll certainly keep this company in mind when I am ready to scale. It does what it needs to, easily, and there is top of class support right there. Thanks again, Olivia!

Thanks to Zim I was able to resolve the problem and requirement I had; his contribution and help were always very kind and professional, thank you!!

very good

Great service and very helpful. Thanks to Hena.

It's important to me that my business is helpful and attentive to those with different needs. Some adjustments to a website show kindness and are welcoming.

I find this app to be insightful and the customer service rep, IRIS, was very quick. Honestly, I felt a little hesitant but her communication was clear, thorough, and perfect for my inquiry.

Thank you!

The app is very user-friendly and has helped me identify and fix many WCAG compliance issues on my store.

A special thanks to Avery from customer support for incredibly responsive, quick, and thorough in helping me resolve my issue.

Highly recommend this app to anyone looking to improve their store’s accessibility and compliance!

Hena was incredible to work with, fast, efficient, and solved everything immediately. I highly recommend this app. It’s easy to use, quick to install, and the customer support is 100%.

The app didn't work for us so I promptly removed the app after 4 days and I am still being charged $190 USD.

I looked for a contact form or email but this is the only means I had to communicate with the author.

Please refund my money it's not right to charge me that amount. I upgraded from the trial to test the options I needed but they weren't what we needed after all.

Randal

UPDATE:

After I explained my situation, they were more than happy to refund my money. I would give their customer service a 5-Star. Don't hesitate to try them for your store.

Awesome app and their support team, especially Olivia, she help us to set up and get proper reports.

haley made things clear for me :) I like this app to keep me from being sued