SEA Accessibility Widget ADA

SEA Accessibility is very easy to set up and customize. The audit feature gave me quick insights on key issues to address. Hena from support was friendly and gave a timely response - thanks!

The SEA Accessibility Widget is a valuable tool for any company to enhance web accessibility. It reflects our commitment to inclusivity and aligns with ADA standards. Customer service support was helpful when I had to navigate a few things. I recommend this app to create a more accessible online environment.

SEA Accessibility Widget has been a strong solution for improving site accessibility and supporting ADA-related efforts. We upgraded to the full site review and found the process to be organized, thorough, and actionable. Avery from customer support was especially helpful—responsive, professional, and clear in guiding us through the upgrade and next steps. Recommended for teams looking for a reliable accessibility partner on Shopify.

This app was very easy to setup and get started with. When we did have a question, the tech team was quick to respond and to help address our concern. They have been professional, kind and easy to work with. We are very pleased so far and have gotten praise from customers who are using this app's features on our website.

I really cant say enough good things about this app and the customer support team who have helped me to set up and customize. I've had several customizations that I wanted to make to keep the app styling consistent with the rest of my shop. Kipuka and Olivia were able to work with their development team to understand exactly the changes that I wanted, and implement them exactly as I described. It's a great app, with a lot of great reporting and functionality to keep our shop ADA compliant.

I have only just started using this App to prepare for my launch. So far, I am VERY pleased with the customer service. This is a fantastic app to help point out your ADA Accessibility issues. Any questions I've had so far, the team has worked to come to a resolution or give me guidance on my next steps. It's very much appreciated, especially as a new business owner.

The app didn't work for us so I promptly removed the app after 4 days and I am still being charged $190 USD.

I looked for a contact form or email but this is the only means I had to communicate with the author.

Please refund my money it's not right to charge me that amount. I upgraded from the trial to test the options I needed but they weren't what we needed after all.

Randal

UPDATE:

After I explained my situation, they were more than happy to refund my money. I would give their customer service a 5-Star. Don't hesitate to try them for your store.

Very good and simple to use app and also Avery is very helpful and managed to make changes to suit my theme in mere minutes.

Avery from the Avada team was super helpful. She enabled the full scanner results view, the multi-page scan scope, and removed the branding from the widget — all without us even having to ask. Quick, proactive support and she knew exactly what features we had access to on our plan. Highly recommend the app and the team behind it.

If you are a shopify store owner worried if you can be sued because you are not ADA compliant, read this:
1: Why I chose this app from over 1200 apps that came up when I typed in ADA WCAG in the Shopify APP finder.
It had at the time the most 5 star reviews.
2: Did it work out? Yes. It was scary at first that the first scan I did said that my site was failing big time and that I was at a huge risk if sued. BUT... it laid out all the url's that had errors, and fixed a lot of them itself.
3: I thought it could fix everything, but this app doesn't do that. So I had to set about fixing them myself.
4: Fortunately, I just had to cut and paste SEA's errors into Shopify's AI and the AI showed me how to fix them.
5: 12 hours work over two days and I am now 100% ADA compliant per the latest scan.
6: The various techs that helped me over the two days were all terrific.