SEA Post Purchase Survey App

Exceptional app – and even better support!
We've tested multiple survey tools, and SEA Post Purchase Survey is by far the most intuitive, flexible, and Shopify-native solution we've found. The interface is clean, the analytics are actionable, and the customization options are endless.

What truly sets this app apart is the outstanding support. Huge shoutout to Ricky, who went above and beyond to guide us through setup and fine-tune everything exactly to our needs. Her responsiveness and expertise made all the difference.

If you're serious about understanding your customers and improving post-purchase insights, this is a must-have in your Shopify stack. Can’t recommend it enough!

The app is user-friendly and highly customizable, making it easy to tailor to our specific needs. The support team has been consistently reliable—always available to assist with any questions I have. They respond promptly and efficiently, ensuring that any requests or issues are addressed without delay. Their excellent customer service has made the overall experience smooth and stress-free.

We have just downloaded the app and it works great, it does everything we needed, its simple and easy to navigate.
I contacted support to see if they could edit some code to make it more personalized for our branding.
I was able to talk to someone immediately on the online chat, Lydia was more than helpful. I would defiantly recommend the SEA survey app.

Surveys give a detailed insight about your customers. This is the first app we've tried for surveys and we're sticking with it. Must try on your store. Customer support is also really helpful.

The SEA Customer Survey app is a straightforward tool for adding surveys to a store. It’s easy to set up and works as expected, helping to collect useful customer insights. The interface is simple, and the features cover the basics well. Some tasks required manual setup, but Nim from customer support was quick to assist. A solid option for gathering feedback.

I've been using the app for a while now, and it's really useful.

It allows customers to stay in the page and have a more comfortable experience. Plus, the support is top-notch. Pamela has been helping me with whatever I've needed.

Great app with amazing support! Setup was easy, and the insights help us understand our customers better. Special thanks to Judy — she was incredibly helpful and responded within seconds. Best customer service ever!

Highly recommended!
The SEA Customer Survey App is exactly what we were looking for. After trying many post-purchase survey apps, most of which were overly complex with unnecessary features and recurring fees, this app was a refreshing find. It offers all the essential functions we need in a clear, intuitive, and well-integrated interface — and it's completely free.
Most importantly, the support team is outstanding. Avery went above and beyond to accommodate all of our requests with great care. As a business operating in Asia, having an interface that feels locally natural is critical, and this app (and team) delivered flawlessly.

So far the app has been good but the support it where it shines the most. Avery from support has been extremely helpful and responsive to any issues I've encountered.

A good, clear and adaptable survey tool with helpful and quick responses from the team (Melody was especially helpful!). Don't hesitate to ask them for help!