SEA Post Purchase Survey App

The Avada Team was very helpful, responded very fast and put lots of effort into solving our problem. Special Thanks goes out to Avery!

I was able to create a survey with simple, intuitive operations.
The performance is smooth, and I have no particular complaints.
The support chat was also quick and courteous
— both Kipuka and Zim were very helpful.

This survey tool is really good.
I like that it's so easy to set up, add a completion incentive and target it to certain product pages or visitor behaviours.
Support is on the ball and will reply within a few minutes, and is very knowledgeable.

Changed my original rating from 5 to 3 after using the reporting and analytics.
Both are exceptionally basic, ultimately you need to export the responses and do your own analysis. The built-in tool does not do any pattern analysis or summarise survey response themes, etc.

Hilfreich um Kunden noch besser zu verstehen und Hena hat wirklich einen super guten Support abgeliefert.

Olivia was able to help me in editing my survey, highly recommend and great customer service.

Pamela was extremely helpful and answer right away

Olivia assisted me with embedding my survey. Her direction was clear and she was sure to check in with me throughout the process.

Avery was great in helping us with some technical questions. Replied quickly and identified the issue right away with a fix.

I recently added another SEA app. I needed onsite surveys to know supply/demand. I received help from Olivia, they helped me immediately adding another language to the app for me. It was quick, precise and done immediately within seconds. Thank you so much!!

Application fonctionne parfaitement et surtout avec une assistance très professionnel, très rapide : moins d'1 minute et 3 minutes après mon soucis a été reparé.

Sincèrement je recommande cette application pour la qualité et la qualité de l'assistance !

Merci encore !