SEA Post Purchase Survey App
Cumple con nuestros más altos estándares de rendimiento, diseño e integración. Más información sobre Se abre en una ventana nueva
Reseñas (161)
Refinar
-
Por calificación
This survey tool is really good.
I like that it's so easy to set up, add a completion incentive and target it to certain product pages or visitor behaviours.
Support is on the ball and will reply within a few minutes, and is very knowledgeable.
Changed my original rating from 5 to 3 after using the reporting and analytics.
Both are exceptionally basic, ultimately you need to export the responses and do your own analysis. The built-in tool does not do any pattern analysis or summarise survey response themes, etc.
not sure about the app yet. havent really gotten to use it. but Iris was great support
Incredibly simple application. Needed some help to get logos set properly, but support (Judy) was superb. Doesn't give detail on what customers responded so not helpful for direct satisfaction improvement, but for quick stuff it is really solid.
Hello,
We truly want to thank you for your feedback. Your input means a lot to us, and it plays an important role in helping us improve both our product and the service experience. Your comments were already shared with our development team so they can review and explore ways to make things better.
I saw your note mentioning that the app "doesn't give details on what customers responded." Just to clarify, the app does include full customer responses in the “Responses” section. If anything feels unclear or tricky to find, please let us know—we’ll gladly walk you through it.
Thank you once again for your thoughtful feedback. It really helps us grow.
Warm regards,
SEA Team