SEA Post Purchase Survey App

SEA Post Purchase Survey App

Recenzje (77)

Ogólna ocena
4,9
Liczba recenzji z daną oceną
  • 95% ocen to oceny z 5 gwiazdkami
  • 4% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 0% ocen to oceny z 1 gwiazdkami
20 marzec 2025

The SEA Customer Survey app is a straightforward tool for adding surveys to a store. It’s easy to set up and works as expected, helping to collect useful customer insights. The interface is simple, and the features cover the basics well. Some tasks required manual setup, but Nim from customer support was quick to assist. A solid option for gathering feedback.

LUXESHOP.ME
Stany Zjednoczone
Około miesiąca korzystania z aplikacji
23 czerwiec 2025

I've been looking for a survey app that can solve my simple problem for a long time. And these guys do it really well. The app is super clean, the interface is intuitive, and the support is incredible. Thank you Avery!

Superstratum Shop
Stany Zjednoczone
Około godziny korzystania z aplikacji
10 czerwiec 2025

Highly recommended!
The SEA Customer Survey App is exactly what we were looking for. After trying many post-purchase survey apps, most of which were overly complex with unnecessary features and recurring fees, this app was a refreshing find. It offers all the essential functions we need in a clear, intuitive, and well-integrated interface — and it's completely free.
Most importantly, the support team is outstanding. Avery went above and beyond to accommodate all of our requests with great care. As a business operating in Asia, having an interface that feels locally natural is critical, and this app (and team) delivered flawlessly.

Buddy FOOD
Japonia
Około godziny korzystania z aplikacji
12 czerwiec 2025

So far the app has been good but the support it where it shines the most. Avery from support has been extremely helpful and responsive to any issues I've encountered.

Naturalistic Products
Wielka Brytania
Około 2 miesiące korzystania z aplikacji
7 marzec 2025

Surveys give a detailed insight about your customers. This is the first app we've tried for surveys and we're sticking with it. Must try on your store. Customer support is also really helpful.

Adore Tea
Australia
2 miesiące korzystania z aplikacji
23 czerwiec 2025

This app is awesome.

Super easy to use, very user friendly and simple interface, but even more than that, the support is phenomenal! They help you customize the look to your liking and respond near immediately.

This is the best experience I have ever had with an app on the store. Thank you so much to Lohla who assisted me!

Racebox
Stany Zjednoczone
24 minuty korzystania z aplikacji
18 czerwiec 2025

Incredibly simple application. Needed some help to get logos set properly, but support (Judy) was superb. Doesn't give detail on what customers responded so not helpful for direct satisfaction improvement, but for quick stuff it is really solid.

J B & D Company Ltd.
Kanada
Około godziny korzystania z aplikacji
SEA Commerce odpowiedział(a) 26 czerwiec 2025

Hello,

We truly want to thank you for your feedback. Your input means a lot to us, and it plays an important role in helping us improve both our product and the service experience. Your comments were already shared with our development team so they can review and explore ways to make things better.

I saw your note mentioning that the app "doesn't give details on what customers responded." Just to clarify, the app does include full customer responses in the “Responses” section. If anything feels unclear or tricky to find, please let us know—we’ll gladly walk you through it.

Thank you once again for your thoughtful feedback. It really helps us grow.

Warm regards,
SEA Team

16 maj 2025

Super easy to install App. Brian was super helpful and patient in helping us out. Don't think will switch to any other app. As a startup, our main concerns are functionality and support and these guys have nailed it. 5 stars for this app.

DAWN TILL DUSK
Indie
Około godziny korzystania z aplikacji
12 kwiecień 2025

A good, clear and adaptable survey tool with helpful and quick responses from the team (Melody was especially helpful!). Don't hesitate to ask them for help!

Digital Distiller
Wielka Brytania
3 miesiące korzystania z aplikacji
27 czerwiec 2025

We just started out using this app. It is pretty easy to use, though. The support Team (Kevin and Avery) is super quick and come around with fast answers and even "done-for-you"-Setups.

NerdKitchen
Niemcy
Około 3 godziny korzystania z aplikacji