SEA Post Purchase Survey App

Exceptional app – and even better support!
We've tested multiple survey tools, and SEA Post Purchase Survey is by far the most intuitive, flexible, and Shopify-native solution we've found. The interface is clean, the analytics are actionable, and the customization options are endless.

What truly sets this app apart is the outstanding support. Huge shoutout to Ricky, who went above and beyond to guide us through setup and fine-tune everything exactly to our needs. Her responsiveness and expertise made all the difference.

If you're serious about understanding your customers and improving post-purchase insights, this is a must-have in your Shopify stack. Can’t recommend it enough!

The app is user-friendly and highly customizable, making it easy to tailor to our specific needs. The support team has been consistently reliable—always available to assist with any questions I have. They respond promptly and efficiently, ensuring that any requests or issues are addressed without delay. Their excellent customer service has made the overall experience smooth and stress-free.

Great app so far, really quick and easy to learn. Nothing terribly complex. Haven't run into a big issue or anything, but if I do, then I'll be fine because Penelope from the support team was fantastic. Quick, and Efficient. Thank you so much for the support.

Update: There were a few settings that you cannot change yourself and must contact the support team. However, once again Penelope from the support team responded very quickly and promptly got everything sorted. Fantastic support team!

I had a great experience with this app — it’s smooth, efficient, and very easy to use. Special thanks to Kevin and Anivia for their outstanding support throughout the process. They were incredibly responsive and helpful, making the setup seamless. Highly recommended!

We were looking for an app to make a survey after the purchase and to have one for the exit intent. Both are possible, and you can even target buyers of certain products.

Had some questions when setting up the first survey and Penelope was very helpful. Thanks again for your great support!

We have just downloaded the app and it works great, it does everything we needed, its simple and easy to navigate.
I contacted support to see if they could edit some code to make it more personalized for our branding.
I was able to talk to someone immediately on the online chat, Lydia was more than helpful. I would defiantly recommend the SEA survey app.

Great app with amazing support! Setup was easy, and the insights help us understand our customers better. Special thanks to Judy — she was incredibly helpful and responded within seconds. Best customer service ever!

Application très facile à utiliser, j'ai pu créer mon sondage post-achat sur mon site e-commerce en quelques clics. Je peux suivre en temps réels les réponses et mettre à jour mon sondage facilement. J'ai même bénéficié de l'aide d'une conseillère (Avery) via le chat box sur shopify qui m'a merveilleusement accompagné pour la mise en place de mon sondage sur mon site. Super, je recommande !

I've been using the app for a while now, and it's really useful.

It allows customers to stay in the page and have a more comfortable experience. Plus, the support is top-notch. Pamela has been helping me with whatever I've needed.

We wanted something relatively basic and easy to use for not only us but our customers (we're a surf brand, we don't like to overcomplicate things), and SEA Post Purchase Survey App is exactly that. In typical surf brand style, we couldn't quite work out the backend embedding and customer service jumped on it straight away with a tailored easy-to-follow video tutorial made just for us. Really grateful and excited to keep using this app!