SEA Post Purchase Survey Quiz

SEA Post Purchase Survey Quiz

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Reviews (173)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
    164
  • 3% of ratings are 4 stars
    6
  • 2% of ratings are 3 stars
    3
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for gathering valuable customer insights to improve products and websites. It's user-friendly and customizable, allowing tailored surveys that integrate seamlessly. Merchants appreciate the intuitive interface, ease of setup for post-purchase surveys, and branding options like embedding surveys and adding logos. The app efficiently targets surveys to specific pages or behaviors. Support is consistently commended for responsiveness and professionalism, resolving issues quickly and providing clear guidance.

Edited January 18, 2026

This survey tool is really good.
I like that it's so easy to set up, add a completion incentive and target it to certain product pages or visitor behaviours.
Support is on the ball and will reply within a few minutes, and is very knowledgeable.

Changed my original rating from 5 to 3 after using the reporting and analytics.
Both are exceptionally basic, ultimately you need to export the responses and do your own analysis. The built-in tool does not do any pattern analysis or summarise survey response themes, etc.

BikesOnline AU
Australia
3 months using the app
June 18, 2025

Incredibly simple application. Needed some help to get logos set properly, but support (Judy) was superb. Doesn't give detail on what customers responded so not helpful for direct satisfaction improvement, but for quick stuff it is really solid.

J B & D Company Ltd.
Canada
About 1 hour using the app
SEA Commerce by Avada replied June 26, 2025

Hello,

We truly want to thank you for your feedback. Your input means a lot to us, and it plays an important role in helping us improve both our product and the service experience. Your comments were already shared with our development team so they can review and explore ways to make things better.

I saw your note mentioning that the app "doesn't give details on what customers responded." Just to clarify, the app does include full customer responses in the “Responses” section. If anything feels unclear or tricky to find, please let us know—we’ll gladly walk you through it.

Thank you once again for your thoughtful feedback. It really helps us grow.

Warm regards,
SEA Team

November 21, 2025

not sure about the app yet. havent really gotten to use it. but Iris was great support

Try-Blue
United States
37 minutes using the app