Seal Subscriptions App
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The free plan doesn't allow you to automatically charge the customer. That's ok, however it should be more well stated in the comparison of the plans. Apparently that is only available in the Legends and up which is a pretty high plan. I'm a brand new store and small farm business, so it's not a show stopper but while setting up items, it kept wanting to charge me but did not specifically tell me why.
Thank you for your review :) Actually, the free plan does all you to automatically charge customers :)
I suspect that you saw the option in subscription rules which allows you to apply the subscription rule on ALL products in your shop. This specific option is locked behind Legend plan, but you can just scroll past this option and select the specific products you want to apply this auto-charging subscription rule on :)
If you need any help with that, just send us an email to support@sealsubscriptions.com
Best regards,
Seal Subscriptions app team
just started, I need more time to give a realistic review but easy set up so far.
It's something to get used to, but it makes it easy to keep track of subscriptions! Been using the laptop version for a few months and have only run into one glitch that was fixed promptly by customer support. Would recommend!
I have recently been using this plugin and so far, I am very satisfied. I had some technical issues and their customer service responded quickly. Everything is now settled. Very good customer service.
easy to use
We switched from ReCharge due to the price hike in January. Overall, Seal is a good product and excellent value for money. My only gripe is that you have to upgrade to see all of a customers Subscriptions in one view and this is not ideal for us, as we have multiple products on different cycles - so it is a bit painful for the customers to administer.
Seal works great! It is easy to use. I wish it was possible to edit credit card information on subscription. We have customers call and want us to update their credit card, and the software does not allow us to do that. The customer has to do it themselves via email. Some of our older customers don't have email.
Thank you for your review :)
Overall, if you have any issues with the app, it is best to send us an email to support@sealsubscriptions and we will help you out.
But let me also reply to your question here.
As per credit card industry's security standards, we mustn't save or handle any full credit cart data. However, Shopify allows you to updated the credit card information for some payment methods directly on the customer's profile in Shopify.
You can check if you can also do this in your case in Shopify admin > Customers > click on the customer and then on the right side, you should have an option to update the credit card data next to the payment methods ;)
Regards,
Seal Subscriptions team
Easy and good implementation. Translation had to be done seperatly for now, but at least lets you change almost any text how you want it.
thanks