Seal Subscriptions App
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Great, just installed and it was very easy, fingers crossed!!
It took some time for me to get the hang of it, but I was able to set-up the rules and understand the potential of the app. I am glad that I was encouraged to try a little harder. It is actually not that difficult. The good news is that the subscription service now automatically charges shipping for each delivery. I thought I would have to make special rules. We will see how it goes. I am sure that some customers will appreciate having the subscription option.
Hi, we have checked our correspondence with you and it seems that you never received the email replies from our team.
We have now sent you an email with an answer to all of your questions and would love if you can check your inbox and get back to us so we can help you out :)
Thanks,
Seal Subscriptions team
Had to move from previous subs as they hiked their prices astronomically. Seal has been good so far (only a few months in).
My contact with support has been quick and smooth so far, but queries weren't for anything major. Migrating subs was a major pain but Seal were helpful.
Note to anyone moving from an old subs that used stripe as payment method you have to specifically add STRIPE as a payment service to shopify to migrate those subs with Seal (and probably others). But shopify already uses stripe no? I hear you ask... apparently not as much as you'd think. Once we sorted that it's been smooth ever since.
Honestly I hope this message reaches someone that needs it... we spent weeks with shopify and seal support trying to work it out and it was dark time. ;)
Try Seal, they're pretty good, and cost effective for small businesses.
This is a great option. Only not a 5 star because if you offer annual subscription purchases the app doesn't play well with shipstation.
It's something to get used to, but it makes it easy to keep track of subscriptions! Been using the laptop version for a few months and have only run into one glitch that was fixed promptly by customer support. Would recommend!
The free plan doesn't allow you to automatically charge the customer. That's ok, however it should be more well stated in the comparison of the plans. Apparently that is only available in the Legends and up which is a pretty high plan. I'm a brand new store and small farm business, so it's not a show stopper but while setting up items, it kept wanting to charge me but did not specifically tell me why.
Thank you for your review :) Actually, the free plan does all you to automatically charge customers :)
I suspect that you saw the option in subscription rules which allows you to apply the subscription rule on ALL products in your shop. This specific option is locked behind Legend plan, but you can just scroll past this option and select the specific products you want to apply this auto-charging subscription rule on :)
If you need any help with that, just send us an email to support@sealsubscriptions.com
Best regards,
Seal Subscriptions app team
easy to use
We switched from ReCharge due to the price hike in January. Overall, Seal is a good product and excellent value for money. My only gripe is that you have to upgrade to see all of a customers Subscriptions in one view and this is not ideal for us, as we have multiple products on different cycles - so it is a bit painful for the customers to administer.
I have recently been using this plugin and so far, I am very satisfied. I had some technical issues and their customer service responded quickly. Everything is now settled. Very good customer service.
just started, I need more time to give a realistic review but easy set up so far.