Seal Subscriptions App
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So simple, so transparent. This is a must have for all merchants looking to increase their selling volume.
works wonders
Some of what Seal offers is great; however, there are a few key drawbacks that made me choose to find a new service within a couple months of starting. The biggest one is the inability to modify existing subscriptions in bulk. I wanted to change which date they charged on and I had to go through each one, one by one, to manually adjust this. This was annoying but doable with 50 subscribers, but would become untenable with growth. Secondly, the tax settings don't sync with the product in the Shopify store, so our subscribers have consistently not been charged sales tax, and Subify tells me the only way to fix this is actually to delete every existing subscription and recreate them one by one. The manual work involved to make basic changes of fix issues has made me look elsewhere -- which is too bad, because the UI of Seal is really nice otherwise.
Hi,
We are currently working with merchant to resolve these issues, but we wanted to also write a reply about this here :)
1.) We are planning on creating a functionality, which will allow you to edit subscriptions in bulk. This will allow you to easily adjust them even if you have tens of thousands of subscriptions.
2.) As per our email correspondence, the sales tax is something that is automatically calculated by Shopify. Our app (and other subscription apps) have no control over how the sales tax is calculated and charged, as this is entirely controlled by Shopify. Having said that, we have opened a ticket with Shopify Support about your specific case.
We are currently working on finding a workaround for this glitch which is most likely happening with Shopify Checkout :)
If anyone else needs help with our app, it will be best to simply send us an email to support@sealsubscriptions.com as our team is always more than happy to help merchants succeed :)
Regards,
Seal Subscriptions team
We have tried a few subscription apps and Seal is hands on the best one. It is easy to setup and has extensive functionality, for example, product price changes can be auto-updated in running subscriptions, to mention just one. Moreover, Henry from customer support is doing a great job. The customer support is top-notch!
Wow, thank you so much for this amazing review :) We are happy to hear that you like the app and it's features and that we were able to help you :)
Working with you has been a pleasure!
amazing!
Super easy set up!!! Very straight forward. Looking forward to recurring orders and return customers!
Great app - really amazing support - always helpful and willing to fix any issues or changes you might want - highly recommend!
Wow, thank you so much for this amazing review :) We are incredibly happy to hear that you like the app and that we were able to help you :)
This app does what it says - allows a customer to subscribe to a product. I landed on Seal after installing, playing with, and then uninstalling a dozen + other subscription apps. They were ugly, bloated, or just didn't work as expected. Seal works! The admin is easy to crawl through, the subscriptions are easy to set up, the customer portal looks great, and overall - I am thrilled. Plus their customer service is amazing. Even when I contacted them about a really stupid error on my part, they were quick to respond and assist. I would give 10 stars if I could!
Wow, thank you so much for this great review :) We are incredibly happy to hear that you like the app and that we were able to help you :)
Having you as a customer is a pleasure :)
Stay awesome!
Seal Subscriptions has been great! It works! It's flexible. It anticipates issues and has solutions in place. The support is prompt and super clear. One of the best Shopify app experiences we've had!
Thank you so much for this great review :) We are happy to hear that you like the app and that we were able to help you :)
Stay awesome!
Everything has been seamless in setting this feature up. I love this app for my store. Thank you!