Seal Subscriptions App

The team supporting this app has done a good job. They have always been helpful and responsive, and the app works as expected.

easy to use and it walks you through how to set it up

So far, so good! It was very easy to set up my first subscription. The video tutorial was very helpful and clear. I had no problems with integration and support quickly verified my shop to remove the app branding. I'm excited to offer this feature to my customers and am glad both for the ease of use and setup but also how well it is compatible with other apps I use. Thank you!

Excellent product that was simple to setup, create custom subscriptions and integrate with my shopify products. Support is responsive and very helpful. Love that you can use a free plan while you are ramping up and scale as necessary once the business grows.

TLDR: You'll save money on app fees but you'll lose customers while spending more time on customer support.

App performance: We've had numerous surprise issues (products dropping from subscriptions, charges for shipping within free delivery area, email notices to customers of billing issues that didn't exist.) All of these generate poor customer experiences, exactly the opposite of what we work so @#$* hard to achieve. The logging functions don't capture adequate data for you to figure out what happened so you reach out to...

Support: ...which is highly skilled at responding with a question that kicks the can down the road. If I were to guess, their internal performance metrics are focused on ticket response time and not on number of interactions or issue resolution. Easier to respond with canned responses, which can be wildly off the mark, until the customer (you) gives up.

Fast customer service to a mobile display glitch. Very happy with this app and all the features, highly recommend.

Works well with other apps, simple subscription app with no complexity.
Overall pleasant experience!

It blends smoothly with the theme's design and works great. The features are user-friendly and improve the customer experience. The video tutorial is clear and matches what most sellers need.

Perfect app to get your foot in the door with subscriptions!
Easy to manage and FREE for small accounts. Seriously awesome and I highly recommend.

Customer service is above and beyond. We had some questions to try and make the widget fit with our design, and the team went so far as to write custom code for us to make it all seamless. Highly recommend.