Seal Subscriptions App
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It's an awesome app. Easy to use by my customers. Also, easy to adjust the products in the admin app. Thanks for this wonderful app.
uninstalled on May 18, yet the company continues to charge us a monthly fee!!! And of course Shopify won't assist. Beware!
Update 2023-07-05:
We have sent you multiple emails about this, but we can't seem to get a hold of you anymore.
If anyone else is reading this, the charges for apps are always processed automatically by Shopify for the billing periods that are started when the app is still installed with a premium plan.
In case you get charged for the billing period which was started just before you uninstalled the app, you can simply contact us at support@sealsubscriptions.com and we will be more than happy to approve and issue a refund.
Original reply:
Hi, We have sent you an email about this and will be more than happy to process this refund, but we first need to receive a reply from you on the email we sent you where we asked you a few things :) Can you please check your inbox (and spam folder) for an email from info@sealsubscriptions.com?
Thank you.
We are looking forward to your reply so we can process this refund :)
EXCELLENT CUSTOMER SUPPORT I needed a better understanding of the subscription process and emailed support. I was provided a quick answer with screenshots.
Easy to setup, fantastic tutorial videos and the look on the store is brilliant. Easiest app I have setup and used so far.
Powerful app - works great! Set it up within a day and it works flawlessly. We're looking forward to building out subscriptions with Seal.
We have a bit of an odd case for our store. Not only was Seal easy to install, configure, and use, but the support team helped us through some of our more nuanced use-cases with great expertise.
Wow, thank you so much for this amazing review :) We are happy to hear that you like the app and that we were able to help you :)
Stay amazing!
The team is quick to respond, even on weekends! and helped with some customization. Overall very happy with the app and service 10/10
Wow, thank you so much for this amazing review :) We are happy to hear that you like the app and that we were able to help you :)
Stay amazing!
It works!
easy
We are using this app with the Auto-Charge through ShopifyPayments. While there are a couple of limitation due to the Shopify API this handles things well. We have a few stores on shopify and they are all shifting to this app to handle subscriptions. Henry responded quickly and effectively to my emails and I generally feel very well supported!