Seal Subscriptions App

Seal Subscriptions App

Avis (2 107)

Note globale
4,9
Nombre d’avis par note
  • 93 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
7 juin 2023

This is a great app, and the customer service is phenomenal. Their simple platform has allowed my business to get off the ground. Because of their free model, it's given me time to grow, and I will be sticking with them for the paid model when I need more functionality.
The UX is not always intuitive, and the support documentation is limited. Once they build that out, this app will be unstoppable.

Isolation Coffee
États-Unis
12 mois d’utilisation de l’application
Seal Subscriptions a répondu 23 juin 2023

Thank you for your review and for constructive feedback :) We are working on improving the UX in the app and we will also be expanding our support documentation.

Thank you for using our app :)

30 novembre 2020

I am giving this 5 stars for set up and installation - by far out of my three stores I run, this app is hands down amazing for set up and install. So, so fast and to have a really decent free plan is a bonus! Will have to see how it performs to comment on its reliablilty, but if the initial set up is anything to go by, it should be terrific.

A Coffee Fix
États-Unis
14 jours d’utilisation de l’application
5 novembre 2022

I just spent 5 minutes setting it up..
good to go now. I will need more time to set up a bit more properly, as I got 30 days of free trials on the 7.95 plan.
WIsh me luck

Juniper and Vine
Australie
14 jours d’utilisation de l’application
Seal Subscriptions a répondu 8 novembre 2022

Thank you so much for this great review! We are happy to hear that you like the app :)
Stay awesome!

5 mars 2024

Great app.

babymama
États-Unis
6 minutes d’utilisation de l’application
27 novembre 2022

The only reason I didn't give Seal a 1-star review is because they might be the only subscriptions app that doesn't take a percentage or sales nor do they charge more just because we're on a higher-tier Shopify plan. However, this app lacks greatly with analytics. Have to do a lot of digging for super basic, mostly not unusable analytics. There are bugs with their PageFly integration whereas the discount values aren't matching up. Issues with Shipstation integration for prepaid plan: doesn't create subsequent orders and reference them to subsequent Shopify orders. This app hasn't evolved much since we started using it earlier this year. Hardly any customer support, certainly no live support. You really get what you pay for with this app. We're looking into using a competitor now. Needs a lot of UX improvements for us to stick around.

Wildlife Tree
États-Unis
Environ un an d’utilisation de l’application
Seal Subscriptions a répondu 28 novembre 2022

Hi, We have sent you an email yesterday to help you solve these issues and help you out :) We are still waiting for your reply :)
Can you please check your inbox for an email coming from support@sealsubscriptions.com and send us back an email so we can help you out?
Thanks :)

2 juillet 2023

Very good application, it does the job. Customer service is excellent, Henry from support solved my issue speedily - Thank you! I highly recommend Seal Subscriptions

Biowell
États-Unis
14 jours d’utilisation de l’application
Seal Subscriptions a répondu 3 juillet 2023

Thank you so much for this great review :) We are happy to hear that you like the app and that we were able to help you :)

Stay awesome!

28 octobre 2022

Henry from support was fantastic. He did the customization the way I requested. My only wish is if those customizations were available for the users, but this is not biggie as support was very responsive

JERRY BAGS
Australie
14 jours d’utilisation de l’application
Seal Subscriptions a répondu 28 octobre 2022

Thank you so much for this incredible review :) We are happy to hear that you like the app and that we were able to help you :)

12 janvier 2022

Nice video in setup that walk you through the process with ease. Did a test product and it works well. It is linked to my paypal gateway and I had no issues. Would recommend this to anyone looking for a subscription option.

thelittleangelsboutique
Canada
13 jours d’utilisation de l’application
Seal Subscriptions a répondu 13 janvier 2022

Thank you for this amazing review. We are happy to hear that you like the app and the video tutorial :)

19 novembre 2020

I used this app to create a subscription box to be delivered bimonthly. It was fairly easy to set up. I haven't used it yet but am going to do a test run to check it out!

Soap Addiction
États-Unis
13 jours d’utilisation de l’application
6 décembre 2021

This app is amazing, helping our business to streamline all the work. The only downside is that a customer cannot adjust the choses products, which gives us a hassle of cancelling and creating a new subscription. It would be great to have an update on this.

Good Jamu
Pays-Bas
11 mois d’utilisation de l’application
Seal Subscriptions a répondu 6 décembre 2021

Thank you for your review. We do have a feature, which allows customers to edit, remove and add products to their existing subscriptions. You just have to turn it on in Seal Subscriptions > Settings > General Settings > Customer portal > Product editing.
Let me know if you have any questions about this on support@sealsubscriptions.com

Regards,
Henry