Seal Subscriptions App

Seal Subscriptions App

Avis (2 260)

Note globale
4,9
Nombre d’avis par note
  • 93 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
26 décembre 2024

Amazing customer support! Really appreciate the quick detailed responses.

Hygge Apps
États-Unis
8 mois d’utilisation de l’application
24 janvier 2025

There was an issue where the delivery charges were charged 2x only on the subscription purchases, instead of just once. I contacted the support and they said its an issue from shopify, but shopify said it's the apps issue. this went back and forth for almost 2 months and nobody could resolve my issue. They took my money and couldn't get the app to work right.

Lili
Slovénie
Environ 2 mois d’utilisation de l’application
Seal Subscriptions a répondu 30 janvier 2025

Hi,
We are still in contact with Shopify about this issue. Generally, if the issue is on our side, we resolve it in less than 24 hours (on a work day), as our development team is very proactive.
However, if an issue is somewhere in Shopify's system, then we can't access their code and we can't fix the issue for them, even though we would love to do it if we would be allowed to do it ;)
Having said that, we are still in contact with Shopify about this issue you are experiencing. It seems to be linked to the new Shopify's customer accounts. We are looking forward to the resolution of that.
I can see that you are receiving copies of replies on the Shopify ticket, which is great :)

Best regards,
Seal Subscriptions app team

12 novembre 2024

Best support ever very quick, helpfull and friendly. App' working great and good looking, easy to install and I've made all translations exactly as I want.
I recommend!

ChillVet
Belgique
10 mois d’utilisation de l’application
9 février 2025

Very useful. Thank you

UCC Coffee PH
Philippines
10 mois d’utilisation de l’application
22 novembre 2024

Not everything is possible with Seal, but quite a lot and the service team is amazing! Quick and very helpful!

Diamond Wallet
Allemagne
6 mois d’utilisation de l’application
21 janvier 2025

great app. easy to use, never had any issues

Draw For Fun
États-Unis
2 mois d’utilisation de l’application
Modifié le 24 février 2025

Great customer service.

Just getting started with the app, so far, working perfect.

Sori Wellness
États-Unis
6 jours d’utilisation de l’application
29 novembre 2024

easy to use and it walks you through how to set it up

Pandasaurus Hot Chili Oil
États-Unis
Plus d'un an d’utilisation de l’application
8 février 2025

Looks amazing so far will test it out and see for myself how it is

DERMALABS
États-Unis
6 jours d’utilisation de l’application
13 décembre 2024

Straight forward and easy to set up subscription types. Very robust, even at the free level

Grey Candle Company
États-Unis
3 mois d’utilisation de l’application