Seal Subscriptions App
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There was an issue where the delivery charges were charged 2x only on the subscription purchases, instead of just once. I contacted the support and they said its an issue from shopify, but shopify said it's the apps issue. this went back and forth for almost 2 months and nobody could resolve my issue. They took my money and couldn't get the app to work right.
Hi,
We are still in contact with Shopify about this issue. Generally, if the issue is on our side, we resolve it in less than 24 hours (on a work day), as our development team is very proactive.
However, if an issue is somewhere in Shopify's system, then we can't access their code and we can't fix the issue for them, even though we would love to do it if we would be allowed to do it ;)
Having said that, we are still in contact with Shopify about this issue you are experiencing. It seems to be linked to the new Shopify's customer accounts. We are looking forward to the resolution of that.
I can see that you are receiving copies of replies on the Shopify ticket, which is great :)
Best regards,
Seal Subscriptions app team
Very useful. Thank you
great app. easy to use, never had any issues
Easy to install, and pretty robust on the free tier. Super responsive on support as well.
Perfect app to get your foot in the door with subscriptions!
Easy to manage and FREE for small accounts. Seriously awesome and I highly recommend.
Looks amazing so far will test it out and see for myself how it is
Works great. Support are friendly and really helpful
Seal has been great and easy to use so far! No issues and it works properly on my store for subscriptions! :)
We've had some trouble implementing cutoff dates, but nothing unmanageable for our needs. The team gives solid support.
very easy to use app and highly recommended