Seal Subscriptions App

Seal Subscriptions App

리뷰 (2,270)

전체 평점
4.9
평점 수준당 개수
  • 평점의 93%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2025년 2월 11일

The app isn’t functioning correctly. When our customers unsubscribe from our plan, they are not actually unsubscribed and continue to be charged the subscription fee every month.

Terme di Comano Skincare
이탈리아
앱 사용 기간 10개월
답글 Seal Subscriptions개 2025년 2월 12일

Hi,
That does seem strange and shouldn't happen at all. We have sent you an email about this and would love if you can get back to us with more info so we can get to the bottom of this and figure out what is going on :)
If you can't see our email, then please send us an email to support@sealsubscriptions.com so we can figure out what was going on there :)

Thanks,
Seal Subscriptions app team :)

2025년 2월 23일

Very easy set up, that is as far as we have got right now but it looks great!

Shine+ Drink
오스트레일리아
앱 사용 기간 5일
2024년 11월 12일

Only been using a month or so but very impressed. Extremely easy to install and all of the backend admin and automated customer emails are taken care of, whilst being super easy to customise if you wish. Service is also excellent, very quick responses, clear and easy to understand style of communication and friendly.

Sometimes running a business can feel like you're just problem solving the whole time, so it feels invaluable when you come across a product or service that simply delivers.

Planted
영국
앱 사용 기간 2개월
답글 Seal Subscriptions개 2024년 12월 17일

Wow, thank you so much for this great review :) We are incredibly happy to hear that you like the app and that we were able to help you :)

Thank you,
Seal Subscriptions app team

2024년 12월 4일

wonderful, but there are some glitches from time to time (percentage of discount glitched during Black Friday)

Golâb Beauty
캐나다
앱 사용 기간 1년 초과
2024년 12월 26일

Amazing customer support! Really appreciate the quick detailed responses.

Hygge Apps
미국
앱 사용 기간 8개월
2025년 1월 24일

There was an issue where the delivery charges were charged 2x only on the subscription purchases, instead of just once. I contacted the support and they said its an issue from shopify, but shopify said it's the apps issue. this went back and forth for almost 2 months and nobody could resolve my issue. They took my money and couldn't get the app to work right.

Lili
슬로베니아
앱 사용 기간 대략 2개월
답글 Seal Subscriptions개 2025년 1월 30일

Hi,
We are still in contact with Shopify about this issue. Generally, if the issue is on our side, we resolve it in less than 24 hours (on a work day), as our development team is very proactive.
However, if an issue is somewhere in Shopify's system, then we can't access their code and we can't fix the issue for them, even though we would love to do it if we would be allowed to do it ;)
Having said that, we are still in contact with Shopify about this issue you are experiencing. It seems to be linked to the new Shopify's customer accounts. We are looking forward to the resolution of that.
I can see that you are receiving copies of replies on the Shopify ticket, which is great :)

Best regards,
Seal Subscriptions app team

2025년 2월 9일

Very useful. Thank you

UCC Coffee PH
필리핀
앱 사용 기간 10개월
2025년 3월 3일

Super handy!

AITKD
미국
앱 사용 기간 7개월
2025년 2월 24일에 편집됨

Great customer service.

Just getting started with the app, so far, working perfect.

Sori Wellness
미국
앱 사용 기간 6일
2025년 1월 21일

great app. easy to use, never had any issues

Draw For Fun
미국
앱 사용 기간 2개월