Seal Subscriptions App
Omtaler (1 662)
Raffiner
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Etter vurdering
I installed this app and then all my Google ads stopped running, I contacted Google and they told me its an app I installed on Shopify that has malicious links/code. And this is the only app I installed,
Update 2020-04-28:
The issue with Google Ads has been resolved. In case your ads are still disapproved, we recommend you to contact Google Ads support and send them a screenshot of a security scan of your page from Google Search Console. This will help you get your ads re-approved.
In case the issue persists for your shop, please contact us at support@sealsubscriptions.com
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Hi,
We are in contact with Google and are trying to resolve this issue. Unfortunately you installed the app before we were aware of the issue and before we were able to post a warning on our app listing page.
We believe that our domain is flagged by mistake and are waiting for Google to check what exactly seems to be the issue.
I am sorry that you had to experience this. We hope that this issue will be resolved in a week or two, so you will be able to use the app.
Thank you for understanding,
Team Seal
I just downloaded this app because it is free. Am still working with it, but would like the option for the first order to be discounted. Not just the next order.
Thank you for your review.
The Seal Subscriptions app allows you to give your customers a discount on recurring orders and on initial orders (the first order the customers place when they subscribe). To give customers a subscription discounts on initial orders, head over to the General Settings and turn on the "Apply subscription discounts on initial orders" setting.
Best Regards,
Seal Team
This is a very strange software, all the functions are used without any problems, but the day I started using this plugin, my website traffic began to decline very seriously, and my google ads were greatly affected, I don’t know what the problem is Where, but I'm sorry, I can't wait, I checked the reviews, it seems that this problem will exist for many merchants, this is a scary sign, hope that can help solve it, if and when the problem is resolved, I will consider coming back to use this again software.
Update 2023-05-23:
We and the other merchants would love to hear back from you about this, as we are still waiting for your reply on our email :)
Please let us know if there is anything we can do to help and what you figured out about your website traffic :)
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Update 2023-05-16:
Hi, we have sent you an additional email to see if you managed to hear from Google about that and are still waiting for your reply. We believe that the issue that you were experiencing was likely caused by something else and not by our app, but we will be incredibly happy if you can reply to our email :)
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Hi, We have just replied to your email about this, as we want to help you figure out what is going on there.
Overall, our app can't affect your traffic that comes to your website, as it basically just renders a widget in your shop ;) But we will be happy to help you figure out what is going on there if you can provide some more info in the email we jut sent you.
We also tried calling you, but we can't seem to reach you. Can I please ask you to reply to our email so we can help you out?
Looking forward to your reply.
Awsome system. Works as advertised. Well priced lots of options to play with, and great customer service.
Thank you so much for this great review :)
We are incredibly happy to hear that you like the app :)
Stay awesome!
Seal Subscriptions app team
The one glaring cavity in this app is that it doesn't integrate with Shopify Email which seems like a no-brainer to me. People rarely leave reviews on their own when they have an average...
Super easy to set up and deploy. Took little to no time to get it up and running. Good dashboard and tools for making your subscriptions run smoothly and on autopilot.
Works great! My site is a bit complicated, so the coding needed to be fixed a little. They used staff account and fix the issue within 5 mins. SO HAPPY! Add the App, you'll be happy you did!
This app help us to increase our sales via weekly subscription. We have helped customers to save money, time and of course safety during this COVID19 pandemic time.
Brilliant Support.
Personalised support and tweaks from the team helped my store back on the subscriptions. I highly recommend it. If you are having challenges when you install, best to get in touch with the team and they will surely help you to resolve the issue.
Stephen
Great Tea Street
The day after I installed the app, my google ads flagged my ads as "malicious or unwanted software". Not sure if it's this app, but I will change my review later if it's incorrect. Nevertheless, I find it very coincidental.
Edit: Google confirmed it was this app. I sent an email to the app support. Support will contact google for clarification as to why it's being flagged as malicious.
I won't be testing it after being unflagged or not because I'm not sure if I'll be selling any subscription product in the future. As per the quick replies by the support, I'm changing the rating to 3 stars. In the future, if I use this app and there are no more problems, I'll change the rating accordingly.
PS: The app seemed to work. But as I need to run ads, I can't use it at the moment, and the downtime of my ads are noticeable on my website traffic.
Update 2020-04-28:
Thank you for being patient with us. The issue with Google Ads has been resolved. Google has whitelisted our domain and the ads should no longer get disapproved.
We have tested the solution for 2 weeks now and it everything seems to be okay :)
Thank you for bringing up this issue.
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Hi,
I am sorry to hear that. The app is definitely NOT a malicious or unwanted software. It is a genuine application with high data security standards and leaves a very minimal footprint in your store. The code is optimized and served through reliable and highly respected CDN providers.
We are working hard to provide you with a state of the art application for a very low price and a free plan.
I am highly confident that our app isn't the one to blame here and that there was something else which flagged your Google ads as unwanted.
There shouldn't be any connection between our app and google ads, as the app only adds a subscription functionality to your shop.
In case you receive a reply from Google, please let us know by sending us an email to support@sealsubscriptions.com
But once again, I believe that our app was not the issue here.
Thanks,
team Seal