Seal Subscriptions App

Seal Subscriptions App

Omtaler (2 270)

Samlet vurdering
4,9
Antall per vurderingsnivå
  • 93 % av vurderingene er 5 stjerner
  • 5 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
11. februar 2025

The app isn’t functioning correctly. When our customers unsubscribe from our plan, they are not actually unsubscribed and continue to be charged the subscription fee every month.

Terme di Comano Skincare
Italia
10 måneder bruker appen
Seal Subscriptions svarte 12. februar 2025

Hi,
That does seem strange and shouldn't happen at all. We have sent you an email about this and would love if you can get back to us with more info so we can get to the bottom of this and figure out what is going on :)
If you can't see our email, then please send us an email to support@sealsubscriptions.com so we can figure out what was going on there :)

Thanks,
Seal Subscriptions app team :)

23. februar 2025

Very easy set up, that is as far as we have got right now but it looks great!

Shine+ Drink
Australia
5 dager bruker appen
12. november 2024

Only been using a month or so but very impressed. Extremely easy to install and all of the backend admin and automated customer emails are taken care of, whilst being super easy to customise if you wish. Service is also excellent, very quick responses, clear and easy to understand style of communication and friendly.

Sometimes running a business can feel like you're just problem solving the whole time, so it feels invaluable when you come across a product or service that simply delivers.

Planted
Storbritannia
2 måneder bruker appen
Seal Subscriptions svarte 17. desember 2024

Wow, thank you so much for this great review :) We are incredibly happy to hear that you like the app and that we were able to help you :)

Thank you,
Seal Subscriptions app team

4. desember 2024

wonderful, but there are some glitches from time to time (percentage of discount glitched during Black Friday)

Golâb Beauty
Canada
Over 1 år bruker appen
26. desember 2024

Amazing customer support! Really appreciate the quick detailed responses.

Hygge Apps
USA
8 måneder bruker appen
24. januar 2025

There was an issue where the delivery charges were charged 2x only on the subscription purchases, instead of just once. I contacted the support and they said its an issue from shopify, but shopify said it's the apps issue. this went back and forth for almost 2 months and nobody could resolve my issue. They took my money and couldn't get the app to work right.

Lili
Slovenia
Rundt 2 måneder bruker appen
Seal Subscriptions svarte 30. januar 2025

Hi,
We are still in contact with Shopify about this issue. Generally, if the issue is on our side, we resolve it in less than 24 hours (on a work day), as our development team is very proactive.
However, if an issue is somewhere in Shopify's system, then we can't access their code and we can't fix the issue for them, even though we would love to do it if we would be allowed to do it ;)
Having said that, we are still in contact with Shopify about this issue you are experiencing. It seems to be linked to the new Shopify's customer accounts. We are looking forward to the resolution of that.
I can see that you are receiving copies of replies on the Shopify ticket, which is great :)

Best regards,
Seal Subscriptions app team

9. februar 2025

Very useful. Thank you

UCC Coffee PH
Filippinene
10 måneder bruker appen
3. mars 2025

Super handy!

AITKD
USA
7 måneder bruker appen
Redigert 24. februar 2025

Great customer service.

Just getting started with the app, so far, working perfect.

Sori Wellness
USA
6 dager bruker appen
21. januar 2025

great app. easy to use, never had any issues

Draw For Fun
USA
2 måneder bruker appen