Seal Subscriptions App , 1.597 avaliações
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The free plan doesn't allow you to automatically charge the customer. That's ok, however it should be more well stated in the comparison of the plans. Apparently that is only available in the Legends and up which is a pretty high plan. I'm a brand new store and small farm business, so it's not a show stopper but while setting up items, it kept wanting to charge me but did not specifically tell me why.
Thank you for your review :) Actually, the free plan does all you to automatically charge customers :)
I suspect that you saw the option in subscription rules which allows you to apply the subscription rule on ALL products in your shop. This specific option is locked behind Legend plan, but you can just scroll past this option and select the specific products you want to apply this auto-charging subscription rule on :)
If you need any help with that, just send us an email to support@sealsubscriptions.com
Best regards,
Seal Subscriptions app team
So far so good, does what I need
excellent
Just installed the App and so far so good! Was easy to configure. Will see how it goes when orders are placed!
I'm sure I'll come back later and give 5 stars instead of 4, but I haven't fully put it to use yet. However, I just got it installed and activated and it literally took me less than 5 minutes! Time is valuable so I'm very appreciative for quick set-ups. Now let's see how my customers like it :)
Good App for Subscription Managment.
In some areas it does not work perfectly with Shopify.
Support is great, though!
Seal works great! It is easy to use. I wish it was possible to edit credit card information on subscription. We have customers call and want us to update their credit card, and the software does not allow us to do that. The customer has to do it themselves via email. Some of our older customers don't have email.
Thank you for your review :)
Overall, if you have any issues with the app, it is best to send us an email to support@sealsubscriptions and we will help you out.
But let me also reply to your question here.
As per credit card industry's security standards, we mustn't save or handle any full credit cart data. However, Shopify allows you to updated the credit card information for some payment methods directly on the customer's profile in Shopify.
You can check if you can also do this in your case in Shopify admin > Customers > click on the customer and then on the right side, you should have an option to update the credit card data next to the payment methods ;)
Regards,
Seal Subscriptions team
Fast setup can be done in a couple minutes.
Really responsive customer support, and the most flexible subscription app in terms of variety they offer and support. Learning curve I found a little steep but they can support you through it.
This is a great app, and the customer service is phenomenal. Their simple platform has allowed my business to get off the ground. Because of their free model, it's given me time to grow, and I will be sticking with them for the paid model when I need more functionality.
The UX is not always intuitive, and the support documentation is limited. Once they build that out, this app will be unstoppable.
Thank you for your review and for constructive feedback :) We are working on improving the UX in the app and we will also be expanding our support documentation.
Thank you for using our app :)