Seal Subscriptions App
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
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Amazing customer support! Really appreciate the quick detailed responses.
Not everything is possible with Seal, but quite a lot and the service team is amazing! Quick and very helpful!
There was an issue where the delivery charges were charged 2x only on the subscription purchases, instead of just once. I contacted the support and they said its an issue from shopify, but shopify said it's the apps issue. this went back and forth for almost 2 months and nobody could resolve my issue. They took my money and couldn't get the app to work right.
Hi,
We are still in contact with Shopify about this issue. Generally, if the issue is on our side, we resolve it in less than 24 hours (on a work day), as our development team is very proactive.
However, if an issue is somewhere in Shopify's system, then we can't access their code and we can't fix the issue for them, even though we would love to do it if we would be allowed to do it ;)
Having said that, we are still in contact with Shopify about this issue you are experiencing. It seems to be linked to the new Shopify's customer accounts. We are looking forward to the resolution of that.
I can see that you are receiving copies of replies on the Shopify ticket, which is great :)
Best regards,
Seal Subscriptions app team
Very useful. Thank you
easy to use and it walks you through how to set it up
great app. easy to use, never had any issues
Great customer service.
Just getting started with the app, so far, working perfect.
The team supporting this app has done a good job. They have always been helpful and responsive, and the app works as expected.
Hands down the best subscription app on this platform. I use seal subscriptions on 3 of my stores, using both the paid and free versions. Unlike most other apps, the free plan of this app is absolutely incredible, and there are genuinely zero limitations. They seem to really invest and build trust in startups by providing an incredible service, and deserve every dollar that they get once you scale to their paid plans. The service team are fast and super helpful. Couldn't recommend it more
Straight forward and easy to set up subscription types. Very robust, even at the free level