Seal Subscriptions App

Seal Subscriptions App

Reviews (2,099)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and smooth integration with Shopify, ideal for implementing subscription services. They praise its customizable subscription options and efficient customer management. The support team is noted for their quick issue resolution and swift customizations, positively impacting subscription handling and sales conversions. Merchants value its customization capabilities, flexibility, and excellent support.

September 25, 2022

I'd been on the fence about adding a subscription option to my website, but I am glad I did. This subscription app is exactly what I was looking for and the set up was a breeze!

The Glo Suite
United States
About 1 month using the app
Seal Subscriptions replied September 26, 2022

Thank you so much for this amazing review :) We are incredibly happy to hear that you like the app :)
Stay awesome!

February 28, 2024

I contacted Seal Subscription and with immediate response provided assistance. Thank you

SAND Creations
United States
25 days using the app
March 4, 2024

awesome!

luminajewels
United States
22 days using the app
June 26, 2021

This app isn't reliable. There's been several times I'm unable to open it. I've contacted the developer and have done every suggestion. I can't access my subscribers to even know when to ship.

Chicly Brewed Tea Company
United States
About 1 month using the app
Seal Subscriptions replied June 26, 2021

I am sorry to hear that you weren't able to resolve this issue even after following our recommendations. And it is unfortunate that you didn't contact us first after you tried what we suggested, as we could probably help you further. As mentioned before, you should be able to access the admin interface of the app in the latest versions all major browsers (e.g. Chrome, Safari, Firefox, etc.) , as you were when you created your first subscription rule.
Other users (some of them with thousands of subscribers) are not reporting any such issues, which is why we suspect that the issue you were experiencing could be caused by a browser plugin, a router configuration or maybe a firewall set up in your office.
Disabling the browser plugins and checking the router configuration should be sufficient to resolve the issue you were experiencing.
If you can access the app settings from a different location (e.g. a cafe), then the issue is probably in your office network.
If you can access the app settings from a different browser, then the issue is probably in the browser (could be outdated) or in one of the browser plugins.

A thing to note here is that when your subscriber pays for the order (either automatically or manually), you will see the order in your Shopify Orders and you will be able to fulfill it. You don't have to check in the app to know when to fulfill the order ;)

If you do decide to give our app another try, please let us know if you still experience this issues.

Thank you,
Seal Subscriptions team

January 22, 2024

Great software, reasonable pricing, good support, highly recommended.

We would like to thank Peter with Seal's tech team. We had a code issue in our store due to another older subscription software we had, which was deleted. Peter was able to identify this and get it fixed.

ZzzTape
United States
About 1 month using the app
March 11, 2024

Very good app

Needboost
France
19 days using the app
Edited July 12, 2022

The customer service is very helpful. I am happy with it. There's no online chat but they respond to the email promptly and clearly. The app theme looks good by default.

CompactCath
United States
About 1 month using the app
Seal Subscriptions replied July 4, 2022

Thank you so much for this nice review. Working with you is a pleasure and I do hope that we will figure everything out together :)

February 3, 2021

Excellent, Easy To Use Thank You For Making This Available wonderful way to do subscription services

Social Media Marketing Boosting Services
United States
About 1 month using the app
June 28, 2021

The full potential (e.g. auto-charge) of this app only works with Shopify Payments...
It's even worse... Not even setting up subscriptions for product variants is allowed with other payment gateways than Shopify Payment.

Grünten
Netherlands
About 1 month using the app
Seal Subscriptions replied June 28, 2021

Hi, I am sorry to hear that you decided to write a review before even giving us a change to explain why the limitations are in place.
Our Seal Subscriptions app currently allows you to use the auto-charging feature with Shopify Payments, PayPal Express or Authorize.net. You are NOT limited only to Shopify Payments.
All subscription apps have the same limitation (currently) and there is nothing we can do about this.

We allow you to create a subscription rule even if you don't have any of these payment providers set up, as this is the only way to start using PayPal Express for auto-charging. You first have to create set up PayPal Express gateway and create an auto-charging subscription rule in your shop. Shopify then automatically submits your shop to PayPal for approval to use PayPal Express for auto-charging subscriptions.
If we wouldn't allow you to create a subscription rule, then you wouldn't be able to use PayPal Express for auto-charging subscriptions.

We are always happy to help you if you experience any issues with the app. You can always contact us at support@sealsubscriptions.com.

I hope that I managed to explain to you why there are such limitations in the app.

Seal Subscriptions team

March 7, 2024

I liked the experience and illustrative video, keep up!

Thrive Hub
Jordan
20 days using the app