Seal Subscriptions App

We've used this for going on a couple of years now and it is so easy to use but still has all the customisation you could want! Customer service is quick and helped us along the way too.

Excellent app and service. I wrote them about an issue with my SS widget and it was solved in less than 24 hours. I've been using the app for 3 years now and I love it.

Be aware that every time a customer moves house and changes their address, or updates the billing details, the subscription will break, without notifying the seller. The link you can send to the customer to update their billing details does not resolve it.

This is a huge flaw in the app as it creates a lot of friction for the customer, extra work for the seller, and some lost business. I've messaged Seal several times about this, but all they suggest is setting up a new subscription. By that time it's often too late - the customer has either moved on or I have to give them a free product to make up for the inconvenience.

In addition, while their customer support is fast, the quality of the replies is often poor and requires multiple emails going back and forth.

We are building out a new website on Shopify and will be using Seal Subscriptions App to manage one of our subscription-based products. I was so glad to find an app that is easy to use and has a lot of features that we did not have access to using our old website. With Seals, there is a lot you can customize and customers also have the ability to edit their information and subscription super easily. There were a few customizations that I wanted to make for our product and customer service was SO QUICK to respond! In less than 24 hours, those customizations were made. Feels so great to work with an app where folks are super responsive and willing to help. Thanks Seal Subscriptions!

Have been using Seal Subscriptions for well over a year and it is great. Works like a dream, has videos to help us get set up correctly. Have not needed customer service. Feel like if we dig further into it there are lots of features we need to use!