Seal Subscriptions App

I tried out 5-6 different subscription apps for our coffee store. Seal was the most flexible, well thought trough app. Especially their customer service is quick and very helpful even if you have specific requirements they help you to find a solution. And they are always open to roll out new features based on your inputs if it's something useful for all customers. Can recommend 100%.

We've used this for going on a couple of years now and it is so easy to use but still has all the customisation you could want! Customer service is quick and helped us along the way too.

Good Tool. SO far one of the best out there, but a few features are missing in my opinion :)

Excellent app and service. I wrote them about an issue with my SS widget and it was solved in less than 24 hours. I've been using the app for 3 years now and I love it.

Be aware that every time a customer moves house and changes their address, or updates the billing details, the subscription will break, without notifying the seller. The link you can send to the customer to update their billing details does not resolve it.

This is a huge flaw in the app as it creates a lot of friction for the customer, extra work for the seller, and some lost business. I've messaged Seal several times about this, but all they suggest is setting up a new subscription. By that time it's often too late - the customer has either moved on or I have to give them a free product to make up for the inconvenience.

In addition, while their customer support is fast, the quality of the replies is often poor and requires multiple emails going back and forth.